Acura of Boston

I have never been a fan of having work done at a dealership due to some bad experiences at other dealerships but the customer service here has won me over and Bob is by far the best service rep I ha dealership due to some bad experiences at other dealerships but the customer service here has won me over and Bob is by far the best service rep I have ever worked with. He goes above and beyond the call of duty to make it a hassle free no worryexperience. More

One of the easiest and most stress free car buying experiences I've ever had! Ed Martens was the salesman that I dealt with and he was so laid back but very professional....put me at ease from the mo experiences I've ever had! Ed Martens was the salesman that I dealt with and he was so laid back but very professional....put me at ease from the moment I walked in. I went in with intentions on buying either a used 2018 RDX, 2020 RDX or a used 2019 Audi Q5. I drove all three vehicles and decided on the Audi! Coming from a BMW X3, it was a natural fit for me. While on the test drives, they valued my car and came back with a very fair trade in value. We sat and quickly wrote up the offer. Simple and easy as that!! This is where Ed and his team really stood out and went above and beyond to make sure I was completely happy and satisfied.... On the day I went in to pick up the car and sign the final papers, someone had dinged my new car in the parking lot. I hadn't even sat in it yet!!! Without skipping a beat, Ed went right into his used car manager and explained to him what happened. The manager came out and reassured us not worry about a thing, he would have the ding taken out and soon as possible. About a week later, I went back to the dealership and within 10 minutes, the ding repair guy had it completely fixed! Couldn't even tell that a ding was there at all. That made me one happy customer! I'll definitely be going back to Ed and Acura of Boston when it's time for my wife to get a new vehicle!!! More

I’m a happy camper, got an oil change and tire rotation, plus a nice car wash and interior vacuum. Can’t beat that! Nice dealership too! plus a nice car wash and interior vacuum. Can’t beat that! Nice dealership too! More

I can tell you personally from someone being in the business 18 years bernardi is always number 1 for a reason! I hope to be part of the team simply because of word of mouth from there previous buyers business 18 years bernardi is always number 1 for a reason! I hope to be part of the team simply because of word of mouth from there previous buyers who won't go anywhere else! More

Awesome service department! They really took care of me unbelievably well. They alerted me to appropriate issues that needed my attention and helped fix them. I would highly recommend this dealership (es unbelievably well. They alerted me to appropriate issues that needed my attention and helped fix them. I would highly recommend this dealership (especially Bob Gandolfo) for any service needs. More

I Love Acura of Boston, I get All my Service done there. The Service is Great.. The Staff is very Atenative ,Informative to all my Service Needs. The Service is Great.. The Staff is very Atenative ,Informative to all my Service Needs. More

Great friendly service. Excellent COVID-19 compliance. Did car wash and interior. Great value for money. No hidden charges or surprises. Great waiting area with Wi fi. Did car wash and interior. Great value for money. No hidden charges or surprises. Great waiting area with Wi fi. More

Excellent service. Mr. Andy Tay was very helpful. He explained everything in detail, was very courteous and knowledgable. He clearly helps make the process more efficient. explained everything in detail, was very courteous and knowledgable. He clearly helps make the process more efficient. More

I had a wonderful experience at Acura of Boston! I just took delivery of my newly redesigned TLX and I couldn’t be happier! Ed, my sales adviser was very knowledgeable regarding the vehicle and Brian, the took delivery of my newly redesigned TLX and I couldn’t be happier! Ed, my sales adviser was very knowledgeable regarding the vehicle and Brian, the General Manager was very involved in all aspects and ensured the process went perfectly. I will absolutely recommend Acura of Boston to my friends and family! More

exceptional and professional service from Soldiers Field Boston Leasing Department with Ed Martens as the lead. He flawlessly swapped my 2018 ILX for a 2021 ILX. Boston Leasing Department with Ed Martens as the lead. He flawlessly swapped my 2018 ILX for a 2021 ILX. More