Acura of Boston

It was a pleasure having PETER as my service advisor. He offers wonderful Customer Service, he’s kind, honest and always goes above and beyond. He offers wonderful Customer Service, he’s kind, honest and always goes above and beyond. More

I was well greeted as soon as I came in. Tyrese listened to what I wanted and provided the vehicle, did a test drive and bought it. Tyrese listened to what I wanted and provided the vehicle, did a test drive and bought it. More

The Gold Standard of Car Buying: Acura of Boston (Brighton) Sets a New Bar! As someone who has purchased over 30 vehicles in my lifetime, I can confidently say that my recent experience at Acura of (Brighton) Sets a New Bar! As someone who has purchased over 30 vehicles in my lifetime, I can confidently say that my recent experience at Acura of Boston (Brighton) was, without a doubt, the absolute best I have ever had. They didn't just meet expectations; they shattered them. The difference-makers were the incredible team of Christopher Sorensen (Salesman) and Tyla Ke (Finance)-truly a dynamic duo that every customer deserves to work with. Christopher Sorensen (Sales) From the initial inquiry to the final handover of the keys, Christopher was the embodiment of professionalism, integrity, and genuine service. He was knowledgeable, patient, and completely focused on ensuring I found the perfect vehicle for my needs. Zero Pressure: I felt no pressure whatsoever. Christopher's approach is consultative, not aggressive. Expert Knowledge: He answered every technical question with confidence and clarity. Seamless Process: He made the entire sales transaction smooth and enjoyable. Tyla Ke (Finance) Navigating the finance office can often be the most stressful part of buying a car, but Tyla made it a breeze. She is highly organized, transparent, and incredibly efficient. Crystal Clear Explanations: Tyla took the time to explain every document and option thoroughly. Efficiency: The paperwork was completed quickly, without sacrificing attention to detail. Customer-Focused: She ensured I was comfortable with every aspect of the final deal. The coordination between Christopher and Tyla was flawless, demonstrating a cohesive team environment that is dedicated to the customer's best interests. They respect your time and value your business. To anyone in the market for a new or pre-owned Acura, I HIGHLY recommend you make the trip to Acura of Boston (Brighton) and request Christopher Sorensen and Tyla Ke. They are the reason this dealership has earned a lifelong customer. You will not find a better, more respectful, or more efficient car-buying experience anywhere else. Thank you, Christopher and Tyla, for proving that buying a car can actually be a truly wonderful experience! More

Easy going atmosphere. , good people, easy to get a deal done. Would purchase again in the future. , good people, easy to get a deal done. Would purchase again in the future. More

I recently had another great experience with the service team at Acura of Boston. Their service reps are always outstanding, and this visit was no exception. A special shout-out to Wilson, who went above an team at Acura of Boston. Their service reps are always outstanding, and this visit was no exception. A special shout-out to Wilson, who went above and beyond to deliver exceptional customer service. Also, a big thank-you to Peter—always very helpful and professional. I also want to note that the whole team looked sharp in their new Acura of Boston jackets. The presentation and professionalism were top tier. The level of service I received made me feel like a truly valued customer. I can’t say enough good things about my experiences every time I’ve brought my vehicle in for repairs. Highly recommend. -Mr. Clapp (proud MDX owner) More

First time customer at this dealership and will certainly be back! Great service and communication throughout the entire process! If ever in the market for a new Acura, I’ll be coming here! be back! Great service and communication throughout the entire process! If ever in the market for a new Acura, I’ll be coming here! More

Had my car in for maintenance. Brian Arias, who handled the maintenance, was friendly and well informed. A pleasure to work with. Brian Arias, who handled the maintenance, was friendly and well informed. A pleasure to work with. More

Peter has been just so attentive and has been serving my car. Extremely trustworthy I have been a customer for several years. car. Extremely trustworthy I have been a customer for several years. More

Very attentive to customer service. Professional, quick to respond to questions. Peter in maintenance was very helpful Professional, quick to respond to questions. Peter in maintenance was very helpful More

Service was Covered under warranty as agreed upon at the time of the lease. Thank you time of the lease. Thank you More