Acura of Boston

Fabulous customer service. Thoughtful and thorough. I can always trust the service team for being honest,accommodating and helpful. I never liked going to a dealer until I star Thoughtful and thorough. I can always trust the service team for being honest,accommodating and helpful. I never liked going to a dealer until I started coming here. Kudos to Bob Gandolfo and His associate Peter Mark. You have two Very valuable employees there More

Very good experience with the service department. Peter was professional and gave clear explanation. I recommend. Peter was professional and gave clear explanation. I recommend. More

The customer service is exceptional! They went out their way to accommodate us while coming from CA to make the purchase. They went out their way to accommodate us while coming from CA to make the purchase. More

Visited the showroom on a Thursday and was introduced to Benjamin. Looked at vehicles on display, described what I was looking for and a short time later was shown an RDX in the outside showroom. Benjami Benjamin. Looked at vehicles on display, described what I was looking for and a short time later was shown an RDX in the outside showroom. Benjamin and Korab efficiently took care of the paperwork and the car was ready a few days later. Justin and Benjamin then explained the basic controls and features and off I went. More

Poor customer service. Not attentive. Poor communication don't make up for there mistakes does not give good quotes Not attentive. Poor communication don't make up for there mistakes does not give good quotes More

excellent service. Very professional, attentive. Appointment was on time and work was done perfectly. Thank You Very professional, attentive. Appointment was on time and work was done perfectly. Thank You More

Service department is great from the time I enter to the time the job is complete treated very professionally by the staff with the service status of my car time the job is complete treated very professionally by the staff with the service status of my car More

Very knowledgeable re cars, professional, answered all questions, patient, fair in negotiation for trade in. Sales Associate Matt Pisano excellent. Informative about extended warranty, etc without pressur questions, patient, fair in negotiation for trade in. Sales Associate Matt Pisano excellent. Informative about extended warranty, etc without pressure. Excellent dealership. More

Can’t say enough how good Johnathan is very professional and pleasant he’s a true value to the dealership and pleasant he’s a true value to the dealership More

Always great experience with the service department, professional and very helpful people. Information is shared in advance about any major work or charges with clear explanation of the work being done professional and very helpful people. Information is shared in advance about any major work or charges with clear explanation of the work being done on the vehicle. More