Acura of Boston

Bob was super helpful with my repairs, which were more extensive than originally thought. Once the scope was determined (with parts needing order/delivery), he got me a loaner. He was very accommodating w extensive than originally thought. Once the scope was determined (with parts needing order/delivery), he got me a loaner. He was very accommodating with my schedule as I had a short vacation during the repair period. More

Will is straightforward as a service advisor. Overall, I would say that the one frustrating thing about Acura of Boston is that their parts are always backlogged or unavailable, but they always h Overall, I would say that the one frustrating thing about Acura of Boston is that their parts are always backlogged or unavailable, but they always have recommendations for me to do certain things to my vehicle. They would rather for me to pre-pay for a part without an anticipated eta. I don’t know if I can trust the service dept because of this. More

Anthony is great, very communicative and punctual. Always a pleasure working with him in the service department! Always a pleasure working with him in the service department! More

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Johnathan and his team were courteous and clear with every technical recommendation. Trul a pleasure to work with. every technical recommendation. Trul a pleasure to work with. More

Customer service is great along with the service . Peter kept me well informed of the status of my vehicle. Peter kept me well informed of the status of my vehicle. More

Great service Especiall Peter Mark I would not be an Acura customer without Peter. Thanks Acura customer without Peter. Thanks More

Horrible experience buying a certified RDX. Took one week to get possession of the vehicle after multiple trips to the DMV with the wrong paperwork brought by the salesman. After one day of dri Took one week to get possession of the vehicle after multiple trips to the DMV with the wrong paperwork brought by the salesman. After one day of driving the vehicle it was making a knocking noise and it took them 8 days to fix the issue after they had sold it to me showing it had gone through a certified inspection process which everything passed on paper. The general manager has failed repeatedly on doing the right thing . He has failed to respond to any of my emails or return any of my calls after he ensured me everything would be taken care of weeks ago when I meet with him in his office. More

"O, Bernardi Acura of Boston, thou art a shining star among car dealerships! Your showroom doth boast of sleek and stylish vehicles, crafted with care and precision. But 'tis not only the cars that make among car dealerships! Your showroom doth boast of sleek and stylish vehicles, crafted with care and precision. But 'tis not only the cars that make thy establishment great, for the service and hospitality offered by thy courteous staff is truly second to none. In truth, I say unto thee, if thou art in need of a new automobile, look no further than Bernardi Acura of Boston. For in this place, thou shalt find not only quality vehicles, but also the care and attention that make for a truly exceptional car-buying experience. Bravo, Bernardi Acura of Boston, Bravo!" More

Peter Mark was excellent at the service department. My oil change was done was I waited and it did not take that long. My oil change was done was I waited and it did not take that long. More