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Acura of Boston

Brighton, MA

4.7
853 Reviews

1600 Soldiers Field Rd

Brighton, MA

02135

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Showing 853 reviews

January 30, 2025

As a mother of four, I don’t have time for games—I needed a car-buying experience that was quick, easy, and stress-free. Dmani at Boston Acura made that happen! He listened to exactly what I needed, found me More

by Happy Mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmani Sapp
January 26, 2025

My son just purchased a acura mdx from Lee and it was effortless a great experience all around. More

by raesheila104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee salesperson , Seth Marshall, Dicky Phillips
November 26, 2024

They try to hide problems on used cars. Dont buy a used vehicle from then, shady. More

by jfortin7
Recommend Dealer
No
Employees Worked With
Seth Marshall
Nov 26, 2024 -

Acura of Boston responded

Good afternoon jfortin7, Thank you for taking the time to share your feedback regarding your recent visit with us. We are incredibly sorry it didn't go as you had hoped. This particular vehicle you came to see had just arrived on our lot very recently and had not been fully reconditioned and finished through our Service process. Unfortunately, this does happen from time to time especially when we have a vehicle that is highly desirable. At times we have vehicles reach our website, immediately after entering our inventory, and we already have clients wanting to come see them. While we don't mind showing the vehicle prior to it being fully reconditioned, as long as all safety related items have been completed, it is not our preference because we want the vehicle to be showroom ready when a client comes to see it! If you'd like us to bring the vehicle to your home once all cosmetic and service-related tickets have been completed and closed, we would be more than happy to do that for you. Please contact me directly to schedule this. Thank you for your understanding. All the best, Amanda Rosata Director of Sales Bernardi Auto Group 508.766.2402

October 12, 2024

I had very bad experience last time I was at this dealership. I have been servicing my cars there for last 12 years. I even bought my first Acura from them in 2012. Recently I took my car there becau More

by US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
March 24, 2024

Great customer service, knowledgable service rep and technicians, clean and comfortable waiting area. Highly recommended More

by cdolma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Zannini
December 29, 2023

Very disappointed in the car because it appears they changed the tires on the highlander and put cheap worn out tires. The pictures on your website showed the highlander having Good year tires on it, wh More

by cchingolfer
Recommend Dealer
No
Employees Worked With
a manager
December 07, 2023

Will was excellent with my needs, Service on the MDX was done on time and as promised Truly outstanding!!! More

by Steve19bats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Fisher, Will Gallimore
December 02, 2023

Mr Peter Mark provided 5 star service. I have been receiving excellence service for years. They take wonderful care of my car. More

by ama_energy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gandolfo, Peter Mark
November 24, 2023

Great sales and Service, haven’t met an Advisor on either side that wasn’t full of integrity and professionalism. More

by Noah Calkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Mark, Argjir Shenaj
November 17, 2023

Jonathan was very helpful in coordinating my service. He gave me frequent updates (including a video of the work in progress) while I waited. I am pleased with the work and will continue to bring in my c More

by lisaljoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Zannini
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