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Acura of Berlin - Service Center

Berlin, CT

4.7
608 Reviews

608 Reviews of Acura of Berlin - Service Center

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September 18, 2019

Highly Recommend I have been very pleased with Acura of Berlin from the purchase to the many scheduled service appointments. The service people are knowledgeable and v More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bird
Sep 18, 2019 -

Acura of Berlin responded

Hi Kay - It makes us smile to hear that you've had positive experiences with both our Sales and Service Teams! Thank you so much for your continued support. We are grateful to have you as a loyal Acura of Berlin customer.

September 11, 2019

Excellent as always My car is a 2010 MDX with 160K miles and I have been bringing it there from day 1. I always feel my service rep (Keith) treats me fairly and explains More

by JRWJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Davis
Sep 11, 2019 -

Acura of Berlin responded

Thank you for your review of Acura of Berlin! We are truly grateful for your loyalty to our dealership and we hope to continue working with you in the future. Thank you for your support and your business! Have a great day!

September 09, 2019

Great service Always a friendly and comfortable environment. Service is fast and thorough. The staff makes sure that you are comfortable while waiting for your serv More

by Dale B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 09, 2019 -

Acura of Berlin responded

Hi Dale - We love to hear that you've received consistently friendly and fast service from the Acura of Berlin team! Thank you very much for trusting us with your business time and time again.

September 07, 2019

Service My service rep, Keith, was informative, polite and friendly. The waiting area was comfortable. The ease of making an appointment was a plus. Thank you More

by Pattie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 09, 2019 -

Acura of Berlin responded

Thank you for giving Acura of Berlin your five-star rating, Pattie! We are grateful for your business and look forward to seeing you next time!

September 05, 2019

Best service experienced I have brought my car for oil change. Everybody www very professional and thermal from the time I set up the appointment to the end of the service be More

by MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry, Steve
Sep 06, 2019 -

Acura of Berlin responded

It's wonderful to hear that from start to finish your visit to Acura of Berlin was a success! Thank you so much for your kind words about our team. We look forward to assisting you next time.

September 04, 2019

Service Check-in was speedy and efficient. Richard Bird was very thorough, friendly and professional, made sure I knew exactly what was needed and what to do More

by RM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bird, Gerald Campana.
Sep 04, 2019 -

Acura of Berlin responded

Thank you for the positive feedback about your recent visit to Acura of Berlin! We appreciate your kind words about working with Richard and Jerry on our team and we hope to see you again soon!

September 01, 2019

service Thought it was overly expensive for what was done, and that included coupons I received in the mail. Staff extremely friendly and courteous. Sales s More

by blkmulford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forget name
Sep 03, 2019 -

Acura of Berlin responded

Thank you for coming to Acura of Berlin for your auto service needs! We really appreciate your business as well as your feedback. Have a wonderful week.

August 31, 2019

Nice to know service dept looks out for my investment Steve kept me informed and provided coupons to mitigate the costs. The Service Technician found streaky wipers which I had replaced because of a futu More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 01, 2019 -

Acura of Berlin responded

Thank you, Glenn, for stopping by to leave Acura of Berlin a wonderful review! Your support and business are greatly appreciated. We hope to see you again soon. Have a great day!

August 30, 2019

Service was a dream I dealt with Rich Bird in service and I HAVE to say he IS outstanding at his job and in all areas! What an asset to Accura of Berlin! Clone him!! : More

by Rosy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bird
Aug 30, 2019 -

Acura of Berlin responded

Rosy, we appreciate the stellar review of Acura of Berlin! Thank you for your kind words about Rich in our service department and we appreciate your business as well. Hope to see you again soon!

August 30, 2019

Outstanding service The outstanding service at Acura of Berlin keeps our older Acuras ( 16 and 20 yrs old ) running like new. The attention to detail by the shop employee More

by Acura driveer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Keith and Tommy plus Vitek in the shop.
Sep 02, 2019 -

Acura of Berlin responded

We are so happy our Acura of Berlin team earned your five stars, thank you! We are thankful to have you as a customer and we hope to see you again soon.

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