Acura of Berlin - Service Center

Brought car in for service. Everything was taken care of. Just a usual oil change and tire rotation, but as usual, everyone was friendly and helpful. I am amazed how they always remember my name. Just a usual oil change and tire rotation, but as usual, everyone was friendly and helpful. I am amazed how they always remember my name. More

Great personnal service approach to clients Great service as always. Everyone is so friendly and hospitable bringing service and sales to a new level of performance. World class facility and ser Great service as always. Everyone is so friendly and hospitable bringing service and sales to a new level of performance. World class facility and service at it's best More

Good service Trusted establishment. Bought several cars there and am comfortable going for service. Acuras are reliable and certainly good looking! Look forward Trusted establishment. Bought several cars there and am comfortable going for service. Acuras are reliable and certainly good looking! Look forward to getting my next car there, as well. More

Pristine environment, attentive service, thorough execution Acura of Berlin's Service Advisors facilitate the best experience I've ever had. Truly a benchmark service department. The Service Advisors - especi Acura of Berlin's Service Advisors facilitate the best experience I've ever had. Truly a benchmark service department. The Service Advisors - especially Keith - are a integral component. More

Top notch Always professional,courteous service! Been going here for service for years, never a problem. Staff is personable and reliable.Rich and Perry are gre Always professional,courteous service! Been going here for service for years, never a problem. Staff is personable and reliable.Rich and Perry are great! Would recommend! More

Brake lights Replaced Stopped in for a badly needed "emergency" repair...brake lights not working. Despite a full service schedule, staff was welcoming and helpful; repairs Stopped in for a badly needed "emergency" repair...brake lights not working. Despite a full service schedule, staff was welcoming and helpful; repairs were done in a timely manner, too!. Plus, this dealership's ambiance is outstanding! Kudos for Richard for coordinating a successful - unannounced - service visit. Thank you Acura of Berlin! More

I stopped in to get the tires on my 2018 TLX checked The service staff is always pleasant and they do things in a timely fashion. Keep up the good work! I'm looking forward to my next TLX lease. The service staff is always pleasant and they do things in a timely fashion. Keep up the good work! I'm looking forward to my next TLX lease. More

Palandro Servicing Outstanding service as always. Richard Bird is the ultimate professional. I had an issue that required immediate attention on a busy Monday morning. R Outstanding service as always. Richard Bird is the ultimate professional. I had an issue that required immediate attention on a busy Monday morning. Richard put a plan was put in place to get my car repaired and get me back on the road. As a result of the great service Richard always provides, I would never go anywhere else to have my car serviced. Bravo!!!!!! More

1st service on 2020 TLX I was very happy with the attention I received. Rich was very accommodating. I was in and out in within an hour with a clean car too! I was very happy with the attention I received. Rich was very accommodating. I was in and out in within an hour with a clean car too! More

Acura of Berlin - An Overall Amazing Experience! I continue to be impressed with Acura of Berlin! Their amazing staff, in all departments, go above and beyond to make your experience there exceptiona I continue to be impressed with Acura of Berlin! Their amazing staff, in all departments, go above and beyond to make your experience there exceptional. Keith and his team worked with me to trouble shoot and diagnose an issue with my Apple CarPlay. They worked with Acura to have the system replaced! All through the process, I felt valued, they kept me informed, and they made sure that I had a loaner vehicle to drive! I highly recommend Acura of Berlin to not only purchase a vehicle, but to continue going there to have it serviced! More