Acura of Berlin - Service Center

Your staff were all great! From the time driving in to the service bay and until leaving your facility Efficient explained what the vehicle needs the service bay and until leaving your facility Efficient explained what the vehicle needs More

Shifty Situation Our 2017 MDX was shifting a little weird, so we called into the service department and spoke to Shawn. He had my wife come in and they test drove the Our 2017 MDX was shifting a little weird, so we called into the service department and spoke to Shawn. He had my wife come in and they test drove the vehicle and it drove fine. I was not satisfied, so I requested to have it scanned and Shawn said bring it down. We had it scanned and found no error codes. During this whole process we were treated very professionally and was given an assurance that the incident was documented and to bring it back if the issue comes back. More

B123 for 2012 RDX I had a B123 service done on my 2012 RDX. Jason checked me in and gave me unexpected discounts using coupons in your system. He also gave m e a 10% di I had a B123 service done on my 2012 RDX. Jason checked me in and gave me unexpected discounts using coupons in your system. He also gave m e a 10% discount on a part without a coupon because I am a regular customer. The work was done sooner than I expected and I was very pleased with the whole experience. Thank you! More

Excellent Customer Service Just dropped in to see if I could order a small part that had broken. It was a latch release from the center console storage area. Rich checked warra Just dropped in to see if I could order a small part that had broken. It was a latch release from the center console storage area. Rich checked warranty status and replaced the part on the spot. In and out in 15 minutes. Fantastic customer service!!! More

Highly recomended. Cant be beat, best dealer in the state for service and sales hands down. Been coming here since 2016 for service. Thanks Keith! for service and sales hands down. Been coming here since 2016 for service. Thanks Keith! More

Palandro service visit 10/31/19 Richard Bird is an excellent service advisor. Always very courteous, patient, and explains the car needs very clearly. He is always such a big help, I Richard Bird is an excellent service advisor. Always very courteous, patient, and explains the car needs very clearly. He is always such a big help, I would never consider going anywhere else. 5 star service every time. More

Great Experience Went in to get my car serviced and had a great experience. I quickly received the help I needed and everyone was friendly. I didn't have to wait too l Went in to get my car serviced and had a great experience. I quickly received the help I needed and everyone was friendly. I didn't have to wait too long and was informed about everything regarding my car service. More

As usual, the staff was professional. The service rep Rich listened to my concerns and addressed the problem. Service was provided as promised and cost were as quoted. Rich listened to my concerns and addressed the problem. Service was provided as promised and cost were as quoted. More

I always have a great experience when I bring my Rdx in for service. They are always very informative helpful and friendly. It is always a pleasant experience. for service. They are always very informative helpful and friendly. It is always a pleasant experience. More