Acura of Berlin - Service Center

Excellent Service! The service at Acura of Berlin is always top-notch! This time was no different. This visit I dealt with Keith Davis. He was friendly and professional. The service at Acura of Berlin is always top-notch! This time was no different. This visit I dealt with Keith Davis. He was friendly and professional. He took prompt action to get my service done quickly and with quality. Once complete, he explained in detail what was done. He also followed up with me the next day to see if I had any follow up questions. The staff at this dealership are the best!, More

Branch Manager This time I was very happy with service experience. Jason was very helpful thru the whole process.The work was done in a timely fashion. This time I was very happy with service experience. Jason was very helpful thru the whole process.The work was done in a timely fashion. More

Great dealership with professional employees who genuinely care about their customers. Highly recommend for car buying or service needs. The entire Executive family of dealerships are excellent, genuinely care about their customers. Highly recommend for car buying or service needs. The entire Executive family of dealerships are excellent, More

excellent service Excellent service, personal and professional. Work was explained beforehand and done in a timely fashion. Waiting area was comfortable and very clean Excellent service, personal and professional. Work was explained beforehand and done in a timely fashion. Waiting area was comfortable and very clean. I would recommend Acura of Berlin to a friend. More

Very pleased with my service experience. Keith did very well with guiding me through the process, keeping me informed, explaining the issues with my car and looking for applicable coupons. Workmanship by well with guiding me through the process, keeping me informed, explaining the issues with my car and looking for applicable coupons. Workmanship by the technicians was top notch. More

First oil change and best service I ever had. Loved that they washed and vacuumed my car too. Also answered some questions I had and showed me how to use some of the functions in the car. they washed and vacuumed my car too. Also answered some questions I had and showed me how to use some of the functions in the car. More

Very easy to deal with. Go out of their way to accommodate you. Timely service and keep to your time restraints. Very clean waiting area. Friendly and knowledgeable staff. accommodate you. Timely service and keep to your time restraints. Very clean waiting area. Friendly and knowledgeable staff. More

Excellent service As usual (for the last 20 years, 2 cars). Clean, efficient, polite. Steve is excellent. This is the only car dealer that hasn’t annoyed me. It is As usual (for the last 20 years, 2 cars). Clean, efficient, polite. Steve is excellent. This is the only car dealer that hasn’t annoyed me. It is why I bought another Acura when the other one got too old. I would buy a new Acura if you made a smaller car. In loved my Integra. The SUV’s are too big. I can’t reach or see over the dashboard. I had an Integra and now have a TSX. More

Had a great experience! I had a great experience with Acura of Berlin. Rich provided excellent customer service and answered all my questions and concerns with great profess I had a great experience with Acura of Berlin. Rich provided excellent customer service and answered all my questions and concerns with great professionalism. He was very polite and informative of what was needed to be addressed on my vehicle. More

Professional Service Stephen Kuchman provided very professional customer service while I had my car serviced. He was polite, helpful and went over and above in terms of b Stephen Kuchman provided very professional customer service while I had my car serviced. He was polite, helpful and went over and above in terms of being helpful to me. I am pleased with my experience at this Dealership. All my interactions have been positive and it is obvious that this dealership differentiates itself by being focused on Excellence in its Customer Service. More