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Acura of Berlin - Service Center

Berlin, CT

4.7
615 Reviews

615 Reviews of Acura of Berlin - Service Center

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March 01, 2020

The service that I had today was just excellent explain everything that they were going to do to the car and how much it was going to cost for they did it More

by Jackie
Recommend Dealer
Yes
Employees Worked With
All of them
Mar 02, 2020 -

Acura of Berlin responded

Jackie, thanks for taking the time to leave Acura of Berlin a review. We're so glad to hear that our service team took care of you!

February 23, 2020

Brought car in for service. Everything was taken care of. Just a usual oil change and tire rotation, but as usual, everyone was friendly and helpful. I am amazed how they always remember my name. More

by foxonstump
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 24, 2020 -

Acura of Berlin responded

Thank you for the review! It is our pleasure to change your oil here at Acura of Berlin, and it means a lot to know that our service team has earned your trust. We look forward to your next visit!

February 22, 2020

Great personnal service approach to clients Great service as always. Everyone is so friendly and hospitable bringing service and sales to a new level of performance. World class facility and ser More

by Greg L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Feb 24, 2020 -

Acura of Berlin responded

Greg, we couldn't ask for a better review. Thank you for recognizing our efforts to be the best dealership in the Berlin, CT area. We are grateful to have you as a customer here at Acura of Berlin.

February 20, 2020

Good service Trusted establishment. Bought several cars there and am comfortable going for service. Acuras are reliable and certainly good looking! Look forward More

by LJMR7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 20, 2020 -

Acura of Berlin responded

Thanks so much for taking the time to leave Acura of Berlin a review! We're thrilled to hear that our team earned your business and we look forward to working with you in the future!

February 19, 2020

Pristine environment, attentive service, thorough execution Acura of Berlin's Service Advisors facilitate the best experience I've ever had. Truly a benchmark service department. The Service Advisors - especi More

by Leonard Welch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Feb 20, 2020 -

Acura of Berlin responded

Leonard, thank you for taking the time to share your experience with the Acura of Berlin service department. We're so glad to hear that we earned your five-stars!

February 16, 2020

Top notch Always professional,courteous service! Been going here for service for years, never a problem. Staff is personable and reliable.Rich and Perry are gre More

by Rebecca d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Feb 17, 2020 -

Acura of Berlin responded

Thank you for the review, Rebecca! It means a lot to hear that our team always provides professional and courteous service for you here at Acura of Berlin. We will certainly let Rich and Perry know that you appreciate their help - we look forward to your next visit!

February 15, 2020

Brake lights Replaced Stopped in for a badly needed "emergency" repair...brake lights not working. Despite a full service schedule, staff was welcoming and helpful; repairs More

by Larry T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bird
Feb 17, 2020 -

Acura of Berlin responded

Larry, thank you for taking the time to write Acura of Berlin a five-star review. We're happy to hear that our team made your service visit such an outstanding experience!

February 11, 2020

I stopped in to get the tires on my 2018 TLX checked The service staff is always pleasant and they do things in a timely fashion. Keep up the good work! I'm looking forward to my next TLX lease. More

by HGalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember
Feb 11, 2020 -

Acura of Berlin responded

Thank you so much for taking the time to commend our team! We are so glad that you can depend on us for timely service. We'll see you at your next visit to Acura of Berlin.

February 05, 2020

Palandro Servicing Outstanding service as always. Richard Bird is the ultimate professional. I had an issue that required immediate attention on a busy Monday morning. R More

by BobP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bird
Feb 05, 2020 -

Acura of Berlin responded

Thank you for the 5-star review! We are so glad our team provided the outstanding service we strive for here at Acura of Berlin. We will certainly let Richard know that you appreciate his help!

February 02, 2020

1st service on 2020 TLX I was very happy with the attention I received. Rich was very accommodating. I was in and out in within an hour with a clean car too! More

by clh613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Feb 03, 2020 -

Acura of Berlin responded

Thank you for taking the time to write Acura of Berlin a review! We are thrilled to hear that Rich took care of you. We look forward to working with you in the future!

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