Acura of Berlin - Service Center

The appointment was on time. The work was done efficiently and well. They offered me a discount I was unaware. The experience was easy The work was done efficiently and well. They offered me a discount I was unaware. The experience was easy More

Keith Davis was very helpful in explaining the service that was needed. Everything went well. that was needed. Everything went well. More

Diligent service and work to solve a difficult car problem. Given a loaner for weeks needed to solve and treat my problem. problem. Given a loaner for weeks needed to solve and treat my problem. More

I've been serviced by this dealership for many years. This is my 3 Acura that they been servicing for me and I keep on coming back because they do it right the first time and they do it with a smile. This is my 3 Acura that they been servicing for me and I keep on coming back because they do it right the first time and they do it with a smile. More

Very nice job. I wish you did these other days than Thursday, but that is my anyone’s fault. I wish you did these other days than Thursday, but that is my anyone’s fault. More

My problem was assessed and dealt with quick and easy. Would definitely return for all my car needs. Would definitely return for all my car needs. More

I usually have a good experience when having my car serviced. When I wait for My car I feel I need to remind them that I am there waiting. serviced. When I wait for My car I feel I need to remind them that I am there waiting. More

Every time I come in for an issue, they fix that issue without any dilly dally at all. If something is a minor concern they'll mention it, but I've never felt pushed or strong armed into any additional wo without any dilly dally at all. If something is a minor concern they'll mention it, but I've never felt pushed or strong armed into any additional work/services. There's no sales pitches when I come in for an oil change, and I love that. Best team I've ever encountered at a Service Department. More

We drive 40 minutes to have the car serviced primarily for their expertise and knowledge. It's worth the trip! for their expertise and knowledge. It's worth the trip! More

Very easy process…from the online appointment setting; to the night drop off; the quick assessment and call back; and finally the pick up. Staff was always respectful. the night drop off; the quick assessment and call back; and finally the pick up. Staff was always respectful. More