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Acura of Berlin - Service Center

Berlin, CT

4.7
552 Reviews

552 Reviews of Acura of Berlin - Service Center

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October 13, 2019

Professional and Efficient I appreciated I was able to receive service as a walk in. Informative an in and out with a smile. Waiting is not so daunting with the complementary be More

by I Love Acuras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2 I’m not sure but I think one’s name is Rich
Oct 14, 2019 -

Acura of Berlin responded

It was our pleasure to assist you and we love to hear that you enjoyed your visit with us at Acura of Berlin! We appreciate your positive feedback about our service and facilities. Thank you very much.

October 11, 2019

Top Shelf Treatment Easy set up from appointment. Timely and professional treatment by all I dealt with from appointment set up, arrival and departure. Would not sugge More

by GT'ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry and his crew
Oct 11, 2019 -

Acura of Berlin responded

Thank you for the fantastic feedback! We are so glad that you had a five-star service visit to Acura of Berlin. We look forward to serving you next time.

October 09, 2019

Excellent Service Upon arrival, door opens, drive in, greeted with professionalism. Waiting room is comfortable and clean. In and out in one and one half hour. Explan More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Davis
Oct 09, 2019 -

Acura of Berlin responded

Hi Connie - We love to hear that you were welcomed to our dealership with professional service and that your car is now running smoothly. Thank you so much for the kind words about our facilities and team! We look forward to your next visit with us at Acura of Berlin.

October 08, 2019

As always, the service team was friendly, helpful, and prompt. I wouldn’t get my car serviced anywhere else- Acura of Berlin is the best! More

by Allilaw732
Recommend Dealer
Yes
Employees Worked With
Perry
Oct 08, 2019 -

Acura of Berlin responded

Thank you so much for being a loyal Acura of Berlin customer! It means a lot that you can depend on our team for friendly service, every time. We appreciate your business and look forward to serving you for years to come.

October 07, 2019

Excellent service, Jason took me in right away and had my work completed in a very timely and successful manner. Very well spoken and professional staff. More

by Sanamatin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hastey
Oct 07, 2019 -

Acura of Berlin responded

We appreciate your business and your review! Thanks from the Acura of Berlin Team. We hope you have a great week and see you soon!

October 06, 2019

Always impressed with Berlin Acura. They are prompt, honest, and easy to work with. We love Keith. Perry and Steve and great, too. We have been dealing with these guys for three Acura’s and they never d More

by Deb
Recommend Dealer
Yes
Employees Worked With
Keith Davis (amazing) Perry is great too.
Oct 07, 2019 -

Acura of Berlin responded

Deb, thank you for trusting Acura of Berlin with your business! We are happy to read you are so pleased with our team, especially, Keith, Perry, and Steve. Thank you for mentioning them, too. Your loyalty is truly appreciated and we hope to see you soon!

October 03, 2019

service appt Excellent as always as I have serviced my car here for over 10 years and will definitely continue to be a future customer and also we will need to pur More

by Don P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service and sales
Oct 03, 2019 -

Acura of Berlin responded

Hi Don - Thank you so much for being part of the Acura of Berlin family! We are thrilled that you can depend on both our Service and Sales Teams for five-star care. We look forward to assisting with your next purchase!

October 02, 2019

Warranty work Always friendly and professional. Been going their since I bought the care new about 160K miles ago or 9 1/2 yrs. And will continue doing so. More

by JRWJR
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Keith Davis
Oct 02, 2019 -

Acura of Berlin responded

Thank you for your 5-star review of Acura of Berlin! We truly appreciate your loyalty to our dealership and your support of our dealership. We look forward to seeing you again soon. Have a great day!

September 30, 2019

My recent experience Keith Davis continues to make the service appointments for my 2014 Acura MDX a consistent and rewarding experience thanks to his professionalism. He i More

by Apostol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Davis
Sep 30, 2019 -

Acura of Berlin responded

Thank you for your review of Acura of Berlin! We are so happy to know Keith makes your service appointments so enjoyable at every visit. Thank you for your repeat business and we look forward to seeing you again soon!

September 26, 2019

MDX Maintenance Professionaal, courteous, polite. Explained to me in detail what needed to be done and how long it would take and did everything as explained. Makin More

by Bob L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bird
Sep 26, 2019 -

Acura of Berlin responded

Bob - "Professional, courteous, polite" are three words we love to read! Thank you so much for coming to Acura of Berlin for your auto service needs. We hope to work with you in the future.

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