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Acura of Berlin - Service Center

Berlin, CT

4.7
616 Reviews
Call Service Center (860) 846-4974

616 Reviews of Acura of Berlin - Service Center

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April 23, 2023

Idk Was professional and gave me service options and prices before doing anything in a new and clean well maintained facilities More

by kernpete
Recommend Dealer
Yes
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Apr 23, 2023 -

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

April 22, 2023

Great. Very professional and courteous, all the folks I've been in contact with, from erica casey in sales to jason the service writer are enjoyable to work More

by DLRULNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larissa Hartline, Erica Casey
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Apr 23, 2023 -

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

April 22, 2023

All positive, very efficient meaning car ready when they said it would be, all areas very clean More

by PRE1212
Recommend Dealer
Yes
Employees Worked With
Keith, I think
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Apr 23, 2023 -

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tony Braglia General Manger 860-829-3780

April 22, 2023

Great experience with little to no wait time! I would recommend this dealership and service department to anyone who has an acura. More

by M.levesque31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hastey, Jessica Sharpe
Report | Print
Apr 23, 2023 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manger 860-829-3780

April 21, 2023

As always, thank you Acura of Berlin! Their service team is fabulous - from advisors to the mechanics! More

by Amb06007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Bird
Report | Print
Apr 22, 2023 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manger 860-829-3780

April 20, 2023

Very thorough and helpful! The communication was great and my car was fixed! I am grateful! More

by ANDIZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2023 -

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manger 860-829-3780

April 17, 2023

Love this place and people are very welcoming l definitely will recommend this place to my friends and family! Thank you all Ramiza. More

by semso35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hastey, Jessica Sharpe
Report | Print
Apr 17, 2023 -

Acura of Berlin responded

Ramiza, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manger 860-829-3780

April 17, 2023

Excellent service once again. We are never disappointed when we come to Acura. We will continue to return. More

by LAG11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Bird, Jason Hastey, Jessica Sharpe
Report | Print
Apr 18, 2023 -

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Braglia General Manger 860-829-3780

April 15, 2023

My first time there and it's a beautiful, clean and super friendly location. Geez. A lil pushy lol. I would return for sure!!! More

by Kplund18
Recommend Dealer
Yes
Employees Worked With
Tony and Keith
Report | Print
Apr 15, 2023 -

Kplund18 responded

All good

Apr 15, 2023 -

Kplund18 responded

All good

Apr 15, 2023 -

Kplund18 responded

All good

Apr 15, 2023 -

Kplund18 responded

All good

Apr 15, 2023 -

Kplund18 responded

All good

April 15, 2023

Very positive experience ~ clean establishment, comfortable waiting area, friendly and efficient staff. Highly recommend Acura of Berlin More

by djcooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hastey
Report | Print
Apr 16, 2023 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Tony Braglia General Manger 860-829-3780

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