Acura of Berlin - Service Center

Service was OK, I thought they were expensive. They also forgot to check the tire pressure. They also forgot to check the tire pressure. More

They do such great work and they let you know everything that you need done I’m always pleased with the service that you need done I’m always pleased with the service More

Always a great experience with Jess at Acura of Berlin. She's me go to service advisor! She's me go to service advisor! More

Car was promised at specific time and they delivered. Friendly service. We use them again. Friendly service. We use them again. More

All work completed, no surprises. Made good recommendations, work completed in a reasonable time. Kept me informed of progress. Made good recommendations, work completed in a reasonable time. Kept me informed of progress. More

I felt the dealer said what they stated. This is very important to me to avoid back and forth. This is very important to me to avoid back and forth. More

My service visit went great! They were prompt on taking my vehicle in and Jessica managed my service diligently! She kept me informed on every step. The team was honest on wha They were prompt on taking my vehicle in and Jessica managed my service diligently! She kept me informed on every step. The team was honest on what work was really needed now and what could wait! This gives me great confidence in the service team. Trust is key when it comes to any auto service, and I am not easily impressed! I trust this team 100%. More

This Acura location never disappoints. The staff is always super friendly and jobs get done in a timely manner. The staff is always super friendly and jobs get done in a timely manner. More

Unfortunately I didn't receive the support that I needed. Phone calls weren't returned, and questions went unanswered. I received contradicting statements from one particular employer by the name of Jessica, Phone calls weren't returned, and questions went unanswered. I received contradicting statements from one particular employer by the name of Jessica, if I'm not mistaken. This place would not be my first for sales or service nor would I refer anybody to this place. More

Very helpful got text and call about car next day. Very helpful with info and when car would be ready Very helpful with info and when car would be ready More