Acura of Bedford Hills
Bedford Hills, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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A pleasure to deal with! Straight talk and no car salesman games! Igor was extremely knowledgeable and easy to work with. I usually dread leasing a new vehicle, they made it painless! Love my new salesman games! Igor was extremely knowledgeable and easy to work with. I usually dread leasing a new vehicle, they made it painless! Love my new Acura! More
I first visited Acura of Bedford Hills back on September 2008 when I was looking to lease a 2009 TL. I had visited two other Acura Dealerships and they couldn't find the exact car I wanted(color, blue with 2008 when I was looking to lease a 2009 TL. I had visited two other Acura Dealerships and they couldn't find the exact car I wanted(color, blue with black interior). I decided to contact Acura of Bedford Hills. Igor Minevich was the salesperson that spoke with me. I explained in detail what I was looking for. Igor's response was "I can get you the car". That very day, within two hours I went to Acura of Bedford Hills and sure enough Igor kept to his word. A few days later I was driving my 2009 Tl with all the accessories and exact color I wanted. Recently, I returned my 2009 Tl and leased a 2012 Tl from Acura of Bedford Hills and yes, Igor again came through with everything I requested. I truly appreciate the professionalism and friendliness of the staff there and above all,especially that of Igor. Buying a new car can be very frustrating. However, I can say that my experience with Igor at Acura of Bedford Hills has always been a enjoyable and rewarding one. In fact, since 2008, my brother in law has also leased two Tl from Igor because of my recommendation. I will continue to conduct my car buying affairs with Acura of Bedford Hills. More
I purchased my 2008 MDX new in December 2007 and found Mark Weinstein to be extremely knowledgeable, courteous and professional. We negotiated a fair price and worked out a financing program that was equ Mark Weinstein to be extremely knowledgeable, courteous and professional. We negotiated a fair price and worked out a financing program that was equally fair with the General Manager, Ed Serino. Mr. Serino understands the meaning of "customer service" and practices it with complete professionalism, courteousness and wisdom. It was a pleasure purchasing my car from them, and it continues to be a pleasure every time I bring in my vehicle for service. The service department conducts business with the same courtesy, professionalism and knowledge with which Mr. Serino manages the dealership, and it is clear that he imparts his expertise onto his employees. If you're considering purchasing an Acura you can be sure that Ed Serino is your go-to guy! More
I always said, (If it's not broke don't fix) I have bought and serviced 5 Acura's As well as friends and family, never had any problems with them,Alex service manger knows the car inside and out. sta bought and serviced 5 Acura's As well as friends and family, never had any problems with them,Alex service manger knows the car inside and out. staff is like family,I highly reccomend this dealership. More
On 03/02/2012 - I went in for a simple oil change and came out with a broken drain plug/oil pan. A simple oil change, something that can be performed in thousands of reputable facilities, turned to a nig came out with a broken drain plug/oil pan. A simple oil change, something that can be performed in thousands of reputable facilities, turned to a nightmare. The mechanics managed to mangle the oil drain bolt - a part that should last into the hundreds of thousands of miles as attested by several of my previous vehicles. This part is manufactured to be changed several times a year, every year, yet this dealership managed to tear this part out of the vehicle. They also had the GALL to request $698.89 to repair an item they broke. When contacted, they stated the issue was not their problem, and refused to fix it or talk about it further. They immediately tried to pass this off as "wear and tear" – as explained by other mechanics this part can be damaged by using too much force. Using standard procedures to change oil does not result in stripped threads. When speaking to the Service Manager he then hung up on me after refusing to review the issue further. Had I taken my car to any facility that does not race through as many vehicles as possible in a haphazard fashion, this would have never happened. I have been going to Mavis in Mahopac for years and have never had an issue. Coworkers have had oil changes in dozens of locations, hundreds of times, and never had an issue. For this dealership to break a part, want to overcharge to fix it, and then refuse to discuss the matter shows that they are negligent, unprofessional, and unreliable. I will NEVER go to them again I wish I had read the reviews on this dealership prior to going - this has not been the first instance of shaddy work and I fear it will not be the last. More
Went into buy a New Acura and at first there was no one on the showroom floor and had to be called from the back area. Then they were happy to help and take you for a test drive. However they tell you wron on the showroom floor and had to be called from the back area. Then they were happy to help and take you for a test drive. However they tell you wrong information about colors and options that you have for the car. Then when you negotiate, if you have the displeasure of having the GM (Eddie) come over they try to pressure you into buying the car that second and make you feel as uncomfortable as possibly constantly talking and not giving you a chance to speak or even think. Then when the sales person finally called me back after a few days, I had told him about another offer that another dealer made me and he hangs up the phone on me and refused to take any of my calls. This dealer is one to STEER CLEAR of. Pressuring customers into buying a car and hanging up on customers. Very unprofessional and rude. More
As always, Acura of Bedford Hills makes a service visit a painless experience. Service Manager on checked me in 1/2 hour ahead of appointment and car was in shop right on time. No surprises, No hidden charge painless experience. Service Manager on checked me in 1/2 hour ahead of appointment and car was in shop right on time. No surprises, No hidden charges, no nonsense, they even have good coffee. Clean waiting facility. All dealerships should be like this! More
Had a great experience with this dealer last January when I purchased a 2010 TSX. The salesman Robert Bello was knowledgeable and pleasant to deal with, and the general manager Eddie is a good guy who helpe I purchased a 2010 TSX. The salesman Robert Bello was knowledgeable and pleasant to deal with, and the general manager Eddie is a good guy who helped the sale proceed as painlessly as possible. Service Department is also friendly and knowledgeable. Highly recommend. More
My husband and I came to look for a used MDX. Our experience at Acura of Bedford Hills was great from the minute we walked into the door. We were quickly greeted and immediately helped. We were able experience at Acura of Bedford Hills was great from the minute we walked into the door. We were quickly greeted and immediately helped. We were able to look at several vehicles and take a lengthy test drive. I was very pleased with their pricing and the above and beyond service we were given. More
Our experience with Acura of Bedford Hills was a positive one. From Mark our salesperson who answered every one of our questions thoroughly and took the time to review our options, to Robert in finance who one. From Mark our salesperson who answered every one of our questions thoroughly and took the time to review our options, to Robert in finance who was patient and knowledgeable. It's not often you find a dealership that treats you like family, we found that with Acura of Bedford Hills and would highly recommend them. Thanks Eddie! More