Acura of Bedford Hills

The showroom was spectacular. The service was exceptional. See you in three years, thanks again. The service was exceptional. See you in three years, thanks again. More

I had an incredibly disappointing experience with a Acura Of Bedford Hills New York !!!! where I purchased a 2024 Acura MDX. The service I received was the worst I've ever encountered. My salesman, Jessi Of Bedford Hills New York !!!! where I purchased a 2024 Acura MDX. The service I received was the worst I've ever encountered. My salesman, Jessie, had poor communication skills and lacked any sense of customer service. The finance manager, Debbie, seems to be the only person capable of closing deals, and her performance was far from satisfactory, And when she’s sick no one else can close a deal. At least that was my experience. As for the General Manager, Greg Ward, I can't understand how he maintains his position given the state of service at the dealership. I do t know how there even meeting monthly sales goals !! It starts at the top so if the top is giving horrible service then his team is going to do the same. And this was truly my experience!!! worst General manager ever!!!!!! Additionally, Joe, who was responsible for registering my car, was unhelpful and left me feeling frustrated. I have a new car in my yard that has not even been registered yet. It’s been a whole week and that will not take my calls after I have purchased my vehicle. When all I’m trying to find out when will my car be registered so I can get my tag. I can’t get no one on the phone at all they hang up on me. Now is that instant I’m out of state🥲🥲🥲 My car was delivered on Friday, January 3, 2025, with no gas and trash left inside. It's currently sitting in my yard without a tags. Despite my numerous attempts to reach out, my calls have gone unanswered. I believe the responsibility lies with the General Manager, as he should have ensured better service from his team. This entire experience has been incredibly frustrating and is a reflection of poor management from the top down. There was one gentleman name John he would try to help me. I could tell he has been in sales and has had a lot of experience. Mr John needs to be the general manager he’s the only one there with class and was concerned and helpful. I’m telling you the worst experience ever….. 01/13/2025 More

The guys and girls at Acura of Bedford Hills are Great to work with. Anthony, Gregg, Ed and Debbie collectively worked on my deal to get me to the best price my wife and I were looking for and they all made work with. Anthony, Gregg, Ed and Debbie collectively worked on my deal to get me to the best price my wife and I were looking for and they all made it happen. We love our new RDX. Thank you More

If you are looking for an Acura, look no further than the dealership in Bedford Hills. Al (and Eddie) are so great to work with! Sweet, kind and very professional! dealership in Bedford Hills. Al (and Eddie) are so great to work with! Sweet, kind and very professional! More

Overall good experience. First time buying from them. In the past always got my Acura from curry. The pick up experience was too long. Took several hours. Most of the deal wa First time buying from them. In the past always got my Acura from curry. The pick up experience was too long. Took several hours. Most of the deal was done remotely and that went smoothly. Gave me a hard time when I arrived and wanted to compare two cars. But otherwise good pricing, etc, More

Terrible dealership! Only care about collecting money for repairs. If there is a problem, try to blame customer. No return calls. Only care about collecting money for repairs. If there is a problem, try to blame customer. No return calls. More

Terrible experience. Supposedly a brand new TLX, but the dash board is filled with multiple safety warnings. Supposedly a brand new TLX, but the dash board is filled with multiple safety warnings. More

I’m Willing to pay for in stock MDX 2022 MSRP sticker price plus tax and fees but the manager wants $10,000 on top of MSRP and his reason due to high demand and low supply. We end up buying from Stamford price plus tax and fees but the manager wants $10,000 on top of MSRP and his reason due to high demand and low supply. We end up buying from Stamford Acura on the same day. More

Repeat customer great dealership Lino was most Repeat customer great dealership Lino was most accommodating and responsive No nonsense no pressure seamless process purchasing pre owned RDX Veh Repeat customer great dealership Lino was most accommodating and responsive No nonsense no pressure seamless process purchasing pre owned RDX Vehicles priced right with receptive wiggle room Highly recommend this dealership More