Acura of Baton Rouge

Purchase of 2015 Acura RDX Thank you , Jessica Schexnayder, Vance Moore, and Jonathan Hutchens. Your professionalism made the certified car buying experience go smoothly. I woul Thank you , Jessica Schexnayder, Vance Moore, and Jonathan Hutchens. Your professionalism made the certified car buying experience go smoothly. I would recommend Acura of Baton Rouge to anyone looking for a pleasant experience. Thanks, Joe and Rechell. More

Great experience I Got my 4th Acura yesterday from Acura of BR; the sales experience was great; this was my second sale from David Spikes. David really worked with the I Got my 4th Acura yesterday from Acura of BR; the sales experience was great; this was my second sale from David Spikes. David really worked with the manager to get me the best deal possible. Financing was easy, I wasn't pushed into buying a lot of extras. Thanks David. Kim L. More

Sold WRECKED Car Without Disclosure This dealership sold me a Certified Pre-Owned vehicle that was a loaner/demo. It was owned by the dealership since it was new. I found out recently th This dealership sold me a Certified Pre-Owned vehicle that was a loaner/demo. It was owned by the dealership since it was new. I found out recently that the car was wrecked and repaired by the dealership prior my purchase of the car. It showed a clean Carfax Report as the dealership and insurance company never reported the accident. A police report was written. AutoCheck reported the accident. They denied all until I had supporting documentation. Now the dealership says that management did have full knowledge and chose not to disclose the accident and damage to me as the customer. Now they have refused to buy me out of the car. If I accept their offer, I will be taking a $3,000 loss. The car's value has severely depreciated because of the undisclosed accident. I was scammed! The General Manager and Used Car Manager said I was naïve to think that dealerships don't wreck cars, have them repaired and then sell to customers without disclosure. They said they were not going to take a loss. I left several messages with the General Manager, Mr. Coker, asking for David Fabre to return my call. Fabre still has yet to call back and I was told that he will not negotiate any further. Imagine how I feel. David Fabre's wife was in my wedding. Who needs enemies with friends like that! More

A great experience made extraordinary!! Buying a car is already an exhilarating, yet nail-biting experience. Rusty Allement definitely goes the extra mile to make it even better. It's more l Buying a car is already an exhilarating, yet nail-biting experience. Rusty Allement definitely goes the extra mile to make it even better. It's more like visiting a close family member that helps you make the right choice and feel great about the decision you made. He's very honest, and he reminds you of what great customer service should be. Rusty has been my saleseman for my last three vehicle purchases from Acura of BR, and I wouldn't have it any other way. Thank you Rusty for another superb experience. You really do raise the bar!! More

Purchase pre-owned vehicle Brandon was extremely helpful and provided me with a great deal. Very professional and knowledgeable about the vehicle. Would definitely buy a vehi Brandon was extremely helpful and provided me with a great deal. Very professional and knowledgeable about the vehicle. Would definitely buy a vehicle from Brandon again. More

Get it only if you want it. It was such a pleasure to have Sammy Russo as my salesman. I walked into the dealership with an ideal vehicle in mind, but knew I didn’t want to be bo It was such a pleasure to have Sammy Russo as my salesman. I walked into the dealership with an ideal vehicle in mind, but knew I didn’t want to be bombarded or forced into leaving with the vehicle that day. We went for a nice test drive, and the ride was very pleasent! He assured me he wasn’t there to pressure me into getting anything, and it was all about what I wanted, and what would satisfy me. Whatever questions I had during the ride and Sammy was unsure he made sure that soon as we returned to the lot he found the answers! Long story short, Sammy made me feel so confident with moving forward with the purchase process of the vehicle, I purchased the vehicle that same day. The financing process with Ms. Kim Guidry was smooth sailing. Overall process may have taken about 30 minutes. She broke down other warranty options, explained in great detail for me to understand, and was not forceful at all! I am very pleased with my overall buying experience here at Acura. More

Awesome customer service My husband and I were looking to trade in a car we just bought from our local dealer Bc it just wasn’t what we where expecting it to be. Luke was awes My husband and I were looking to trade in a car we just bought from our local dealer Bc it just wasn’t what we where expecting it to be. Luke was awesome to work with and help us tremendously finding what car worked best for us. Even after trading my new car I just bought, they were still able to get my payments to what we where wanting with my negative equity. We drove 3 hours to come to this dealer, and I would do it all over again! I would recommend to anyone! More