Acura of Baton Rouge
Baton Rouge, LA
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Everyone we came into contact with while purchasing our suburban was amazing!! Thy all worked super hard for it to work out in our favor!! I would definitely recommend Acura of Baton Rouge! Thanks for all suburban was amazing!! Thy all worked super hard for it to work out in our favor!! I would definitely recommend Acura of Baton Rouge! Thanks for all the support!!! More
Working with Teryn was an absolute pleasure. She was very knowledgeable about easy to work with. I highly recommend both her as well as this dealership. very knowledgeable about easy to work with. I highly recommend both her as well as this dealership. More
I went to the dealership to purchase a Certified MDX, since we puchased a new Acura TL about 6 years ago and had an OK experience.. This time we were not so lucky.. The experience was a nightmare.. We sp since we puchased a new Acura TL about 6 years ago and had an OK experience.. This time we were not so lucky.. The experience was a nightmare.. We spoke to a salesman, negotiated the price of the car and our trade (the Acura TL we purchased from this dealership).. We went in already having financing taken care of so there were no reason for running credit applications.. We were told by one of the salesmen that they(Acura of Baton Rouge) had to run a background check on us to see if we were xxxxxxxxxx.. I have never heard nor experienced anything like this to purchase a car.. A terrorist background check to buy a car!?!?? After all of this, we were told they(Acura of Baton Rouge) needed to have the money in thier hands before we could take the vehicle because "credit unions say one thing and do another sometimes".. This is what we were told.. So we walked out.. I contacted Acura Consumer relations department and they have never heard of these practices either.. This branch of Acura has escalated a investigation into this.. I've heard bad thing about this dealership before but this experience takes the cake.. More
I have never had such a great car buying experience in all my life. This is coming from someone who worked in the business. At one point, I was trading vehicles every 10 to 12 months. I have NEVER had all my life. This is coming from someone who worked in the business. At one point, I was trading vehicles every 10 to 12 months. I have NEVER had a car salesmen treat me the way John Bramlett, Jr. did. From the moment we shook hands he treated me with the upmost respect. Being a woman car shopping alone can be intimidating and frustrating. The waiting, negotiaing, the feeling of not being taken seriously. It's all feelings or emotions I have normally felt in the past. This experience was truly like no other. He listened to everything I had to say, and I could tell he took me serious. There was no waiting for anything. He made everything go so smooth. He was willing to do things the way I asked, which was mostly by phone. This saved me so much time. There was no negotiating, I told him what I wanted what my price range was and he got me there. There was not questions asked. He didn't try to talk me into something I didn't want or need. He truly went out of his way to make sure my car buying experience was flawless. And it truly was! This is a great dealership, filled with great people. I will definitly be buying my next car here. Thanks John for helping me in everyway you could, thanks for being honest and treating me with respect. You are great! More
When we went to the dealership, we looked at the car we were interested in. Caitlin came out to help us. We asked for a brochure on the Acura ILX. She went in to get info. We went for a test drive. We were interested in. Caitlin came out to help us. We asked for a brochure on the Acura ILX. She went in to get info. We went for a test drive. We bought the car. The best part about the whole experience was there was no pressure. It was a very pleasant atmosphere and that is why I would recommend this dealership. More
We are very pleased with the purchase of our Acura. Chris Nielson was personable, friendly, knowlegable and showed a real interest in helping us find a quality car that fit our budget. He was honest and the Nielson was personable, friendly, knowlegable and showed a real interest in helping us find a quality car that fit our budget. He was honest and the best salesman we've ever had in regards to purchasing a vehicle. I will recommend Acura of Baton Rouge to friends and family and will tell them to ask for Chris. He made this experience comfortable, enjoyable and we never felt pressured. Thanks, Chris! We are very grateful. Jerome and Angie Barbin More
This was the best experience I have ever had when buying a new car. Korey and Michael together provided excellent service. They were friendly, gracious and answered every question we had and added some in a new car. Korey and Michael together provided excellent service. They were friendly, gracious and answered every question we had and added some information that we did not know we needed. They are excellent salesmen who do not play games or exert pressure to buy such as I have experienced with other dealers. Thanks to them we had a great experience. More
This is our 4th car we have purchased or leased through this dealership over the past 3 years. Great experience, great sales people who provide courtesy to us the buyers and working to make sure that our this dealership over the past 3 years. Great experience, great sales people who provide courtesy to us the buyers and working to make sure that our experience and process of getting the car handled was done very easily. All of the staff were very polite and knew the products we were looking at. We appreciate their up frontness on what they could offer to my family. thank you. More
My wife and I had previously purchased an Acura from this dealership so when it came time to buy her another car, we again visited Acura of Baton Rouge. Bo was very helpful to my wife and was very knowledge dealership so when it came time to buy her another car, we again visited Acura of Baton Rouge. Bo was very helpful to my wife and was very knowledgeable about the various vehicles we were considering. Ultimately, my wife decided to buy a new 2012 MDX. Bo made the buying process very easy and efficient, which was critical for us considering our busy schedules. You would think all dealerships would want to make the car buying experience this simple. When my wife finally picked up her new MDX, Bo spent a good bit of time going through all of the options again, setting up her Bluetooth, and all of the programmable functions to meet her specific needs. In the end, my wife is very pleased with her purchase and would buy from Bo and this dealership again. More
Went in to check out the MDX. Had emailed Brian prior to the visit, and was greeted as soon as we got in there. Unlike other dealerships, where you are met by seasoned sales people who are at the top of the the visit, and was greeted as soon as we got in there. Unlike other dealerships, where you are met by seasoned sales people who are at the top of the game and you have to battle and bargain to get your price across, Brian instantly gives you a feeling that he is on your side. He was patient, friendly and great to work with. We loved the car on the test drive and only reason we didnt come away with the car was because of the price. We had contacted dealerships in Texas, Mississippi and New Orleans. We got the lowest quote from a dealer in Houston. When I informed Brian I was going to Houston to get the car, he immediately asked me to wait and then came back with an offer to match the price. And the buying experience was first class. When we went there, everything was ready for us. Documents were signed and finance was arranged, Brian took care of the insurance, and vehicle was ready to be driven away. Even after the sale, whenever I had questions, Brian would immediately respond either by phone or via email. Its now 7 months after the purchase, but if I went in to the dealership today, Brian knows me by name and comes to greet me. Thats personalized service at its very best. I highly recommend Brian and Acura of Baton Rouge. More