Acura of Baton Rouge
Baton Rouge, LA
Filter Reviews by Keyword
By Type
Showing 213 reviews
I recently purchased a pre-owned certified Infiniti. I found Katherine Stewart very good and responsive to work with. She took care of all questions. The entire buying experience was very hassle free and found Katherine Stewart very good and responsive to work with. She took care of all questions. The entire buying experience was very hassle free and with a fair price. I am very please with my new (pre-owned) Infiniti. I have also used the service department with my prior vehicle (Acura) and found Bill Egger great to work with as well. He has been very responsive with excellent communications. More
I dealt with Heather Allred in negotiating a price for a I dealt with Heather Allred in negotiating a price for a 2013 TSX Acura. I was quoted the following from Heather: "With the financing incentive, I I dealt with Heather Allred in negotiating a price for a 2013 TSX Acura. I was quoted the following from Heather: "With the financing incentive, I can offer you an out the door price of $34,992.45" When I told Heather I was not planning to finance she changed her price to the following: "TSX is only running that type of financing incentive. The financing incentive is $1250, so not taking it would increase the sale price by that amount. So that would change your bottom line to $36,406" These were quoted to me after asking if she could beat Walker Acura 's quote of $34,580. In order to get the lower price I decided to finance part of the $34,992. This past Saturday 3 of my friends & I went to Acura of B.R. intending to purchase the Tsx Acura. One of my friends had recently purchased her 2 nd Acura there and another friend was thinking about purchasing one. When we were approached by a salesmen I asked for Heather. After introducing herself and offering us drinks she sat 2 of us at a desk and disappeared without an explanation for 15 minutes. After feeling abandoned we drove to Metairie and purchased my car at Walker Acura with David Ovalle. The total price including tax lic Was $34,471. I highly recommend Walker Acura. More
Bo was wonderful! My husband and I had been to several places in search of the "right" car for him. Bo could not have been better. He generally cares for his customers and allows you to make the right d places in search of the "right" car for him. Bo could not have been better. He generally cares for his customers and allows you to make the right decision for YOURSELF. We truly felt Bo considered our desires and needs above the dealership. He was always available and ready to help in every way! Thanks, Bo! It was a great experience! More
This was my first purchase of a vehicle out of state. It went great! Bo answered every question I had and described the car exactly how it was. I live 2 1/2 hours away and when we got the dealership, we we went great! Bo answered every question I had and described the car exactly how it was. I live 2 1/2 hours away and when we got the dealership, we were greated and met with Bo. He showed us the car and we went for a test drive. My wife loved it and mainly because it was the exact vehicle we were looking for. Bo has great to deal with, not pushy and very helpful, even after the sell. With it being out of state, it was a learning experience for me getting the vehicle registered in my state. I would highly recommend contacting Bo if there is a vehicle there you are interested in. More
After purchasing a pre-owned vehicle from Bo Stevens and Chris Nielson at Acura of Baton Rouge I would highly recommend anyone looking for a new or used car to do the same. Outstanding service from the mome Chris Nielson at Acura of Baton Rouge I would highly recommend anyone looking for a new or used car to do the same. Outstanding service from the moment you step in the door, great selection of vehicles, and competitive pricing will bring me back to this dealership the next time I am looking for a car. More
Purchasing a certified vehicle from Acura of Baton Rouge was both easy and enjoyable. Bo Stevens, an exceptional salesman, was both accommodating and professional. In addition to Mr. Stevens, the Finance was both easy and enjoyable. Bo Stevens, an exceptional salesman, was both accommodating and professional. In addition to Mr. Stevens, the Finance Manager, PJ Tavernit, was a pleasure as well. My experience overall was great! More
I bought a certified pre-owned Acura ZDX with the help of Katherine Stewart at Acura of Baton Rouge. The price on the car was very reasonable and I found discussing things with Katherine not at all unpleasa Katherine Stewart at Acura of Baton Rouge. The price on the car was very reasonable and I found discussing things with Katherine not at all unpleasant. I found her very nice to work with. She was cheerful, helpful, and very responsive to questions. She was helpful over the phone, by email, and in person. On one day, I asked her many separate questions by email, and she kept responding, even up until around 10 pm. The car itself had very low mileage (around 5,000) and came with a warranty up to 100,000 on powertrain. I extended this to up to 100,000 bumper to bumper based on a reasonable price recommended by finance person P.J. Tarvernit. P.J. was also pleasant to deal with, and pushed my daughter (who was playing spinning on chairs all the time there) so that she could have a ride on a chair from one part of the dealership to another. Katherine was helpful in answering all questions, and helpful in explaining the increasingly complicated electronics in cars these days. She set up the bluetooth on my phone, and synced my phone contacts list with the car. In short, I think they gave me a good deal and were (considering I had not met any of them before this) amazingly wonderful to deal with and they clearly have a "customer is always first" attitude. I have not yet had a service issue with Acura of Baton Rouge but I hope their service department is as nice to deal with as their sales department. More
I had a great experience purchasing my Acura. The salesman was extra patient as I made my decision between different vehicles. The professionalism of the salesman was why I chose my Acura over the ot salesman was extra patient as I made my decision between different vehicles. The professionalism of the salesman was why I chose my Acura over the other make. He answered all of my questions and took the time to make sure the car that I choose was indeed the car that I needed, pressure free. I appreciated his honesty and he earned my trust. The dealership was equally great to work with and everyone was courteous, friendly and wanted to make sure I felt at home. Normal routine service has been great too. They are quick, efficient, friendly and keep you up-to-date on everything. You can tell this dealership cares about their customers and goes beyond what's expected to have those customers coming back. I was impressed. More
Bo Stevens was very helpful. Worked with me every step of the way. I had gotten preapproved but denied due to proof of some financial papers of a company I own. He was able to get it into the best finance pe the way. I had gotten preapproved but denied due to proof of some financial papers of a company I own. He was able to get it into the best finance person at Acura and make it happen. He has continued to work with me to make sure I made the choice best fit for me. It is! My first Acura and I love it. Thanks Bo More
Great experience with a great staff. Richard, Heather, and PJ were awesome. keep up the good work and thanks for a great deal and great vehicle. We just love the 2014 RDX with Tech package. and PJ were awesome. keep up the good work and thanks for a great deal and great vehicle. We just love the 2014 RDX with Tech package. More