Acura of Baton Rouge

Great Service Department I had service performed on my Honda CRV last Wednesday at Acura of Baton Rouge, My service coordinator was Kristin Corroa, who thoroughly exceeded my I had service performed on my Honda CRV last Wednesday at Acura of Baton Rouge, My service coordinator was Kristin Corroa, who thoroughly exceeded my expectations. She is extremely friendly and knowledgeable about her job. She kept me informed during the day on the how the work was progressing, When I arrived to pick up my vehicle late in the afternoon on a typical warm Louisiana day, it was waiting for me under the portico ready to go. My CRV has not looked as good after the interior detailing since I drove it off the lot of another local dealership the day I purchased it. Acura of Baton Rouge will be my preferred provider for oil changes and other routine service from now on, Great Job!!! Linda Hall More

Too Cool Professionals Due to an unexpected accident, I found myself in the car shopping market. I normally don't look forward to shopping for a car because most places har Due to an unexpected accident, I found myself in the car shopping market. I normally don't look forward to shopping for a car because most places harass you and you feel like a hostage unless you buy a car. That was not the case here. I received a call from Brad Gordon about an inquiry that I had made and I happen to be on my way to the dealership at the time. Once I got there, Brad came to greet me and did not waste my time with a lot of small talk. His questions allowed us to quickly define what I was looking for and we were able to hit the target on the first car driven. We then when on to discuss pointedly what I was looking to buy the car for and came to an agreement on price. What I liked most is that Brad picked up on the fact that I was looking for less BS so to speak and cut right to the heart of the discussion. I liked that. Once we worked through this process and the paperwork was approved, Kim G. ( I do not have her card in front of me so I cannot remember if her last name was Guidry or Guilbeaux) who was the finance manager and she walked me through all of the paperwork and answered probably a million what if scenarios. She was funny and made it easy to get through it all. Everyone was very congratulatory as I walked through to go get my car at the end and that was cool. I also have to mention that there was a lot of construction going on and the dealership did a good job diverting your attention away from it all. I did not realize until the end that I had been to the same dealership to buy a previous Infiniti that I owned. It looked different with all of the new construction happening. I would gladly recommend this dealership and the team that helped me. More

Great service I recently purchased an Acura Tl from Acura of Baton Rouge and the Service was Great. Britney Concepcion and Ricky Williams were awesome to deal with. I recently purchased an Acura Tl from Acura of Baton Rouge and the Service was Great. Britney Concepcion and Ricky Williams were awesome to deal with. they are the reason that a purchased my car from that location. I would definitely do business there again in the future More

Great buying experience I had a great experience buying my car at Acura and Infiniti of baton Rouge from Britney Concepcion. The entire process went smoothly and I'm enjoying I had a great experience buying my car at Acura and Infiniti of baton Rouge from Britney Concepcion. The entire process went smoothly and I'm enjoying my Lincoln. More

Perfectly satisfied Our new Acura is supper-cool as was our experience buying it. Off course we would have liked a smaller price tag, but your staff helped to mitigate t Our new Acura is supper-cool as was our experience buying it. Off course we would have liked a smaller price tag, but your staff helped to mitigate that anxiety by being even more exceptional than the car. Brian Thompkins actually sold us on the car by phone before we met him in Baton Rouge. We did our diligent internet research and pretty much had narrowed it down to potentials, Acura RDX or MDX, Cadillac SRX, Lexus RX350, and BMWx5. Leigh drove the SRX and was not star struck so I didn't bother. Our plan was to drive the others the same day, but we blew that off after driving the RDX which was our first pick based on what we thought we knew about the cars. The show room was neat, clean, and all your staffs were very professional. Brian met us at the door and was as personable as our phone conversation had lead us to expect; he is very good at what he does although I was wearing my BS Armour, thankfully it was not needed. Brian had a recommendation ready and the test drive was waiting, that is where things got better as Erin Elizabeth stepped right into our life, probably forever. She took the ball from Brian and away we went. She directed us over rough roads, pretty streets, narrow ones, and busy highways all the while demonstrating features and little things we needed to know. Erin definitely sealed the deal during that test ride. There was no nonsense; the process of deciding which car, how to best pay for it, extra services, and what not to do were explained clearly before the final step with Kimberly. She made the paperwork process seamless and fun. There was not a single hiccup, she answered our questions before we ask, and was delightful which is as good a word as any to describe our entire day. We love the car. Our new paradigm is to trade at every opportunity and drive brand new until they take our license. So, anytime you need a beautiful used Acura and can replace it with a new one without a payment change, call us. I can't think of anything that did not go well that day except lunch. It was a little too light although the chips were fresh and the diet coke was cold. In a nutshell it is our opinion that you are lucky to have your staff and I doubt that it is by accident, so congratulations on being so smart. Sincerely Yours, Lynn and Leigh More

Great buying experience!! This is my first Acura, but will not be my last. The entire staff at Acura of Baton Rouge have been amazing. I purchased my new 2015 TLX from Erin Eli This is my first Acura, but will not be my last. The entire staff at Acura of Baton Rouge have been amazing. I purchased my new 2015 TLX from Erin Elizabeth, which she was very informative and helpful ensuring each feature was meet. PJ I'm finance was also very helpful in my buying experience. Looking forward to the contuined dealings with this dealership and service. T.Hebert More

Exemplary service! I have recieved the warmest greetings and hospitable service from Bill, Q, Chris, PJ and April. Clone them! Use them as the poster children for a "Do I have recieved the warmest greetings and hospitable service from Bill, Q, Chris, PJ and April. Clone them! Use them as the poster children for a "Do this and Prosper" Campaign. May God abound them with his peace, love and favor. -Desiree Collins More

Leasing a car Lease on my current car was nearing it's end so I was looking to lease an SUV this time. This was one of the few dealerships where a salesperson came Lease on my current car was nearing it's end so I was looking to lease an SUV this time. This was one of the few dealerships where a salesperson came to the door when I came in to help me. Friendly and courteous. Let me test drive the car without any sales pressure. Found the car I wanted and since they didn't have exactly the car, searched and found it in Texas and brought it over. No hassle or extra fees. More