Acura of Avon

I am a very disappointed customer of Acura Of Avon located on 75 Albany Turnpike in Avon. I purchased a Land Rover on August 12, 2011. Ever since I purchased the vehicle I have been having of non-stop located on 75 Albany Turnpike in Avon. I purchased a Land Rover on August 12, 2011. Ever since I purchased the vehicle I have been having of non-stop problems with the Vehicle. Everything was falling apart. For a whole year and a half I spent more time in the courtesy vehicle that my own Truck that I was making payments for. There were times when a Month would go by and I still wouldn't get my vehicle back. I tried to exercise patience and not complain but that was taken for granted. I had everything from a leaking sunroof, Transmission, Hydraulics, leaking windshield, problems with front and rear differential, bad compressor, etc. There are three lights showing up on my dashboard.. transmission fault, brakes fault and hydraulic fault. After bring it to the managers attention, he then tells me that my warranty has expired and there's nothing they can do. Mind you, this problem as been a recurring problem that was supposedly fixed. So now i'm stuck with a Land Rover that I can't drive because of the above issues. I have all the paperwork to prove everything that I stated. Is this fare??? Is this right?? I went to Acura of Avon because I thought they were the best, I was so wrong. I'm still trying to find a way to resolve the situation. This could very well happen to you!!!? More

Excellent experience from the initial introduction to Ron DeSilva.I was greeted with a warm and helpful approach - not aggressive but interested in my needs. Greg Leonard provided me with the same welcom DeSilva.I was greeted with a warm and helpful approach - not aggressive but interested in my needs. Greg Leonard provided me with the same welcoming approach while I selected my custom appointments and kept me informed while the new vehicle was being prepped for a same-day delivery. Nissa Johnson went out of her way to make the business experience as painless as possible and made me feel like I was the only customer in the Showroom ( and I ensure you that I was not!) By the way, I returned to this dealership because of the way Betsy treated me in service when I fist moved to the area as I had leased my first Acura in 2011 from a dealer in PA. Great day - great experience! Paul DeSantis More

I was not expecting to purchase an Acura, and this was the most pleasant experience I have ever had purchasing a car. Our sales consultant "Aaron Tinnell" was incredibly knowledgeable and want to find us the most pleasant experience I have ever had purchasing a car. Our sales consultant "Aaron Tinnell" was incredibly knowledgeable and want to find us the car that was best for us...not best for them. "Ron DaSilva", the sales manager was very supporting and worked hard to make the deal happen, and the business manager "Nissa Johnson" was great at making sure we selected the financing and additional products we needed...and steering us away from what we didn't need. A great experience with no buyers remorse at all. Thank you Acura of Avon, Aaron, Ron and Nissa. More

Liz Ferrari was a pleasure to work with in puchasing my first brand-new car in 15 years, a 2013 RDX. She was friendly, helpful, not pushy at all, and extremely knowledgeable about the car and all its nume first brand-new car in 15 years, a 2013 RDX. She was friendly, helpful, not pushy at all, and extremely knowledgeable about the car and all its numerous features. She got back to me quickly after every contact and made sure the car was exactly how I wanted it. I cannot say enough good things about working with her or Acura of Avon in general. Oh- I also appreciated that there was none of this back and forth with "I have to check with my manager" stuff. A great experience and I'm glad I bought from them since I always service my car there and have excellent service. More

I am a loyal Acura driver because of their service department. Throughout the past 10 or so years I have always been welcomed by name and treated with kindness. My cars have been serviced with the ski department. Throughout the past 10 or so years I have always been welcomed by name and treated with kindness. My cars have been serviced with the skill and care one would expect from an Acura team without the outrageous prices. I have had some interaction with the sales team (Elizabeth) and they have been helpful - but must give kudos to Betsy and Tim in service. Simply the best! More

Best Acura Dealer in CT hands down , great experience great community of workers , awesome understanding good communication ,awesome selection of vehicles u can't lose !!! great community of workers , awesome understanding good communication ,awesome selection of vehicles u can't lose !!! More

I informed Greg I wanted a 2010 TSX Tech. At the time there were none in there inventory and since I was buying used he went out and found me one. I love the car and Greg did a great job in making the p there were none in there inventory and since I was buying used he went out and found me one. I love the car and Greg did a great job in making the painful process even easier. I would recommend having Greg as your sales consultant if your purchasing a vehicle from Acura of Avon. More

Easy to deal with, quick and painless experience. I would definitely go back again whether it is for purchasing a new car or any kind of service. definitely go back again whether it is for purchasing a new car or any kind of service. More

Acura of Avon is a best-in-class dealership. The staff, the service, and their willingness to work with you is simply exceptional. We went in looking for a 2010 Acura TL and ended up getting 2 cars, includ the service, and their willingness to work with you is simply exceptional. We went in looking for a 2010 Acura TL and ended up getting 2 cars, including a 2011 Jeep Wrangler. Both negotiations were just no-hassle, fair, and quick. And the trade-in amounts for the old cars were more than fair. When looking to purchase a car in greater Hartford area, one can't go wrong by visiting Acura of Avon. Ask for Aaron. More

Was interested in purchasing a new MDX, received a good price on the internet, was immediately contacted by Elizabeth Ferrari on Saturday, called her Monday morning, told her I was very interested in the d price on the internet, was immediately contacted by Elizabeth Ferrari on Saturday, called her Monday morning, told her I was very interested in the deal we had discussed, wanted to take possession on Monday, got to the dealership at 11:30am, had everything explained to me, had some additions performed on the car and was driving away by 3:00pm. Elizabeth was very friendly and helpful as was Nissa Johnson. A very positive experience all around. More