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Acura of Alhambra
Alhambra, CA
41 Reviews
At Acura of Alhambra we are changing your vehicle purchasing experience. We have dedicated Product Specialist who take the time to help you find the perfect vehicle for you. Our Specialists are not Sales people, the do not receive commission, but instead a set salary, which means they get paid whether you purchase or not. Making your purchasing experience hassle and pressure free.We are new Acura and used luxury car dealer serving Los Angeles, Pasadena, Hacienda Heights and El Monte, we take pride in providing all the car services and repairs you need with an exemplary level of customer service.
At Acura of Alhambra, customer service is paramount. Our factory certified technicians are here to help you take care of your car for many miles to come. From regular oil changes to larger diagnostics, our factory-trained experts understand the ins-and-outs of your Acura, using only Acura OEM factory parts.
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 41 reviews
August 13, 2021
The Customer Service, Service and Parts department were excellent….. I had the opportunity to experience the 3 departments including the purchase of my 2021 TLX. The staff there were very friendly, knowled excellent….. I had the opportunity to experience the 3 departments including the purchase of my 2021 TLX. The staff there were very friendly, knowledgeable and very professional. Excellent experience all around More
by Jorge A
Employees Worked With
Virginia De Jesús Cobos, Ángel Amescua, Mario Cortez and Eddie Guerrero
August 07, 2021
Set an appointment to see a car. We showed up and 1st, they weren't expecting us (they have outside reps setting appointments), then the car we wanted wasn't "available for sale because it was still being they weren't expecting us (they have outside reps setting appointments), then the car we wanted wasn't "available for sale because it was still being inspected and detailed". Confused I asked them what vehicle did they post pics of then? Bait and switch!. I hope someone from their establishment contacts me to explain themselves. I live 2 blocks away and wanted to give them my business. The whole experience left me compelled to make buyers beware of this place More
by Yvie
Employees Worked With
Esmi and the salesman @ 5:40pm friday
July 10, 2021
Bait and switch. Internet prices are not accurate. Dealer increased the price 5000$ above msrp after we made the drive down their to purchase the vehicle. Look a more honest dealership to purchase from. increased the price 5000$ above msrp after we made the drive down their to purchase the vehicle. Look a more honest dealership to purchase from. More
by JM
Employees Worked With
Matthew, Sofia, Richard
May 11, 2021
The service department at this place is awful and incompetent! I went here to have my car checked for problems and they couldn't figure out anything, I had to point out some things to them to fix, o incompetent! I went here to have my car checked for problems and they couldn't figure out anything, I had to point out some things to them to fix, otherwise they wouldn't have seen it , talk about incompetents! Eddie is the worst! He is grouchy, unfriendly, and doesn't want to help you at all, his customer service is horrible! Because of him I took my business elsewhere, and thank god for that, because I ended up saving money and was treated much better at another Acura dealership. This place charges you alot more than other dealerships, and when you point that out they rudely tell you your more than welcome to take it other places. Your better off taking your car elsewhere because you will be treated better and probably save money, they gouge you at this place, without even treating you nicely! More
by Sara
Employees Worked With
Eddie
April 24, 2021
I tried to get pictures sent for a vehicle I was interested in purchasing from out of state. I spoke with them for 6 days and couldn't get decent pictures sent. When I did receive pictures and a vid interested in purchasing from out of state. I spoke with them for 6 days and couldn't get decent pictures sent. When I did receive pictures and a video the video was very grainy and I asked for clarification. The response time was never timely. I am very disappointed in this dealership. More
by Tim
Employees Worked With
Stephany & Ding
December 07, 2020
I was looking for a specific RDX color and package combination. After internet searches I contacted several dealers online for pricing. Acura of Alhambra was by far the best price and the most respo combination. After internet searches I contacted several dealers online for pricing. Acura of Alhambra was by far the best price and the most responsive. I worked with Nicole the product specialist and Carlos the manager who were both very easy going and very professional. Erik in Finance was was a pleasant and quick encounter. The dealership worked with me online to complete all the paperwork so all I had to do was go to the dealer to "Sign and Drive". Kudos to Nicole who had the new RDX parked in front with a BIG red bow. I would highly recommend this dealership. More
by tominla
Employees Worked With
Nicole, Carlos Hernandez & Erik Crain
December 03, 2020
The service was great when I went in for maintenance. The employees were great and they worked fast to get my car in and out!! Overall great dealership! employees were great and they worked fast to get my car in and out!! Overall great dealership! More
by Gamaliel
Employees Worked With
Service
November 29, 2020
Excellent service! Dean was very thorough reviewing the service work order which I truly appreciated. I have brought my vehicles here before, and I have never had any issues with the quality of service. K service work order which I truly appreciated. I have brought my vehicles here before, and I have never had any issues with the quality of service. Keep up the great work! More
by KevinK
Employees Worked With
Dean Chen
November 25, 2020
Awesome dealership and Service Dept. Not pushy to up sell. Honest and quick. Service Advisor Eddie is great. You won’t be disappointed with this place sell. Honest and quick. Service Advisor Eddie is great. You won’t be disappointed with this place More
by Pgriego
Employees Worked With
Eddie
