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Acura of Abington

Jenkintown, PA

4.7
692 Reviews

850 Old York Road

Jenkintown, PA

19046

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Showing 692 reviews

April 22, 2023

Great customer service and great service on the car. I especially appreciate the help of the lady at the front desk. More

by Christian.thomas1
Recommend Dealer
Yes
Employees Worked With
Howard Leopold, Anna Panebianco, Robin Panebianco, Ray McCarney, Andrew Torn, Tom Connelly, Jordan Burgh
Apr 24, 2023 -

Acura of Abington responded

Christian, Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us and hope to see you again in the future. Best, Acura of Abington

April 21, 2023

Robin is very knowledgeable, helpful and easy to work with, service was quick, in and out in a jiff More

by jcf507@msn.com
Recommend Dealer
Yes
Employees Worked With
Robin
Apr 24, 2023 -

Acura of Abington responded

Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us and hope to see you again in the future. Best, Acura of Abington

April 21, 2023

The service department technicians were horrible. I was sent out on the road on (3) different occasions with problems/damage to my vehicle,(wheels, tires, and undercarriage),and the techs never discl More

by ONE_GRUMPY1
Recommend Dealer
No
Employees Worked With
Bradley Miller , Robin Panebianco
Apr 24, 2023 -

Acura of Abington responded

We are truly sorry to hear that you had a negative experience with us. While we strive to always give our customers top-notch customer service, we clearly fell short this time. We will use your feedback to improve. In the meantime, please send us an email at careteam@acuraofabington.com if there is anything we can do to make it right. Thank you, Acura of Abington

April 17, 2023

Great price, very little hassle during the buying process. Poor follow through and communication after the purchase for an agreed upon item. Item was less then 25 dollars but I felt that after I walk More

by camel08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Torn, Jordan Burgh
Apr 24, 2023 -

Acura of Abington responded

Thank you for the 3-star review and honest feedback. We will use your feedback to improve. Best, Acura of Abington

April 16, 2023

Very helpful in finding my right car to suit me. There's a friendliness there among all the workers too. No pressure.Greatly appreciated! More

by jmadzip
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Leopold
Apr 24, 2023 -

Acura of Abington responded

Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us and hope to see you again in the future. Best, Acura of Abington

April 16, 2023

Outstanding customer service! ! Robin and the crew that has been taken care of my Acuras needs for over a decade and I’m truly pleased!!! More

by TODD61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Panebianco
Apr 24, 2023 -

Acura of Abington responded

Todd, Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us and hope to see you again in the future. Best, Acura of Abington

April 15, 2023

Yes your workers are so very nice they know how to treat a good customer More

by Milton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Panebianco, Robin Panebianco, Ray McCarney, Drew Lowe, Tom Connelly, Jordan Burgh
Apr 24, 2023 -

Acura of Abington responded

Milton, Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us and hope to see you again in the future. Best, Acura of Abington

April 15, 2023

Service is great, the facility is clean and comfortable and the staff is professional and nice! This is my preferred Acura dealership. More

by NOWEAPON7
Recommend Dealer
Yes
Employees Worked With
Howard Leopold
Apr 24, 2023 -

Acura of Abington responded

Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us and hope to see you again in the future. Best, Acura of Abington

April 14, 2023

Very professional. The process of purchasing a vehicle at this dealership was very smooth.great staff More

by anthonyj1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Connelly , Anna Panebianco
Apr 24, 2023 -

Acura of Abington responded

Anthony, Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us and hope to see you again in the future. Best, Acura of Abington

April 14, 2023

Very poor service and lack of professionalism. Refuse to own up to their mistakes at the customers expense. More

by SAMGONZALEZ1234.SG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robin Panebianco, Ray McCarney
Apr 24, 2023 -

Acura of Abington responded

Sam, We are truly sorry to hear that you had a negative experience with us. While we strive to always give our customers top-notch customer service, we clearly fell short this time. We will use your feedback to improve. In the meantime, please send us an email at careteam@acuraofabington.com if there is anything we can do to make it right. Thank you, Acura of Abington

Apr 26, 2023 -

SAMGONZALEZ1234.SG responded

I would appreciate that very much. I sent you a email so please check. I will be waiting on your response thank you

Apr 27, 2023 -

SAMGONZALEZ1234.SG responded

I still have yet to hear back from any representative in regards to this case. Please reply to the email and honor the due customer service your required to provide

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