Acura of Abington

Very professional work done in a timely manner All the work that was completed was explained and future service was spoken about will be in January for inspection work that was completed was explained and future service was spoken about will be in January for inspection More

Robin is the best at customer service! The whole service department is great. We have purchased/leased multiple cars from this dealership over the years, and the incredible service depar The whole service department is great. We have purchased/leased multiple cars from this dealership over the years, and the incredible service department is a big part of the reason we keep coming back. More

I leased a car in June and 5 months later I still do not have a registration. In September we were told that my license plate was registered to someone else and they gave me a new plate and pink slip. After have a registration. In September we were told that my license plate was registered to someone else and they gave me a new plate and pink slip. After not getting my registration and the temporary tag on my car expired I called and was told that my registration was rejected as another Acura had the same VIN number as mine. Acura did nothing for 5 months and did not even notify me . If I get pulled over right now my car would be registered to someone else in Florida and I look like a thief. I have made dozens of phone calls and visits to the dealer. They have promised me a resolution and have never even called me back. Their solution is they will pay my tickets!!!! Is that unreal? They sold me a car that is basically illegal . I asked to trade the car and they said that is not possible. Pennsylvania won't extend my registration because of the VIN issue. Acura never reached out to Florida until I asked why. It seems highly unlikely that the Florida DOT didn't match the VIN to the car they registered as their is a national database. The employees rarely call back when promising too. I spoke to the GM yesterday and after 5 calls to ensure he followed up he promised to call me today by lunch time. He didn't. The excuses I have heard and the lack of follow up on top of not handling the issue for 5 months is astounding. Can you imagine having to pay for a car that you are driving illegally? They think it could take months. Am I supposed to be ok with that? I should just not worry? They will take care of any tickets? Ummmm what....... Time to get a lawyer. Do not ever buy a car here...... More

I brought my odyssey in for recalls and and oil change and inspection. I was told the recall work would take a while but be finished by 2pm. I said I have to pick up my kids from school so I need the car and inspection. I was told the recall work would take a while but be finished by 2pm. I said I have to pick up my kids from school so I need the car back for sure by 3. I was given a ride home. By 230 no one had contacted me so I called the service department. They said the car would be ready in 20 minutes and sent a ride to pick me up. I asked that it would for sure be ready, because I need to be home for my kids and they assured me it would be ready. When I arrived at the dealership an hour later the car was still not ready! The service desk didn't seem to care that I had to go pick up my kids, who were waiting in 30 degree weather. They gave me a rental after not telling me that the car wasn't ready and not telling me that they were missing a part. So I had to drive home, again, and was late to get my kids who were outside freezing. I wasted 2 hours of my day going back and forth because the service desk lied to me about my cars status. My car only got finished the next day and now the service desk is pestering me to pick up the car and return the rental. The service desk was not respectful of my time or needs so I'm in no rush to respect their time or needs. I'm busy and have things to do, all I expected was a clear timeline and meeting that timeline. More

Very responsive and kept me informed Let me know when the part would be in and what day to expect the car to be done as well part would be in and what day to expect the car to be done as well More

Robin took care of everything, made my wait pleasant by updating me periodically. I love that they wash my car every time I bring my car to the service. updating me periodically. I love that they wash my car every time I bring my car to the service. More

The dealer is always great. If I could I would give Robin 10 out of 5. I am not happy with Acura in general my breaks have made noise since I bought my rdx they were changed onc If I could I would give Robin 10 out of 5. I am not happy with Acura in general my breaks have made noise since I bought my rdx they were changed once and continue to make noise and there's no fix needless to say I will not buy another Acura or recommend the brand to friends or family. More

I had a bad experience when I purchased the new car. I got inexperienced sales person. I got inexperienced sales person. More

Everyone went out of their way to make it convenient for me Loaner car made it possible to get my errands done me Loaner car made it possible to get my errands done More

Aura of Abington has provided reliable automobile service over the years. Reliable, trusted, inconvenient location. over the years. Reliable, trusted, inconvenient location. More