Acura of Abington
Jenkintown, PA
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I never enjoy having to schedule service for my vehicle however I’m always happy to see Robin. She always takes great care of me and my vehicle and I know I can always trust her. however I’m always happy to see Robin. She always takes great care of me and my vehicle and I know I can always trust her. More
The care and attention from the service department is outstanding. The work is always reliable! Prices are fair. They treat you like you are the only customer they have and I love it! So dedicated and pr outstanding. The work is always reliable! Prices are fair. They treat you like you are the only customer they have and I love it! So dedicated and professional. Through the years I’ve needed some big and little repairs and always received honesty and excellence!!I I’ve been coming for years and will continue to because they are unmatched. Oh and if you have had the privilege of working with Robin she is Amazing! This is where you want to go! Trust me More
I dropped my car off the night before and I received a call from Robin at 9:38am telling me my car was done. Can't ask for better service than that. Thank you to the entire team! call from Robin at 9:38am telling me my car was done. Can't ask for better service than that. Thank you to the entire team! More
Best car shopping experience. Loved my salesman, Howard. Took the time to explain everything and called to check up 2 days later Loved my salesman, Howard. Took the time to explain everything and called to check up 2 days later More
I recently had the unfortunate experience of dealing with Acura of Abington, and I feel compelled to share my overwhelmingly negative encounter with others. I went to the dealership on 12/5/23 and selecte Acura of Abington, and I feel compelled to share my overwhelmingly negative encounter with others. I went to the dealership on 12/5/23 and selected a certified MDX. I also paid an advance on it with my Credit Card. The Sales Agent (Charlie Blunt) asked me to come pick up on Sat 12/9. As suggested, I applied for acura finance on 12/7 and also added this Car to my auto insurance. On 12/9, I reached there with my wife and the process started. My finance application got approved but I was still kept waiting. After 2 hours of wait, the Sales Chip Zawoiski came and told me they have to check the car again and some systems were down due to which they are not able to assign me as the owner. Very confusing reason. Charlie gave me another reason. I was told that they will fix the issue and come back on Monday and get the car. I was upset but understood that sometimes things can go wrong. Come Monday, I tried calling Charlie (on his direct cell phone), to my surprise he never took my call. I called the dealership at least 10 times that day but could not speak with Charlie. I somehow was able to get in touch with Andy (GM) and he promised to call me back with status by EOD, Monday. No response. Same thing all day Tuesday. Finally, Tuesday evening Charlie told me that the dealership won't honor my purchase and they want to increase the price of the Car. OMG, I cannot explain how I felt. This is very shameful and unprofessional on part of Acura of Abington. I did not have a car so I had to rent the Car and am still searching for another car. This has put me behind financially and emotionally. Please do not go to this dealership. I will also reach out to Acura Corporate and put up my complaint. I am also reaching out to some lawyers to see if they have a Civil liability. If anyone has any experience please share. More
Robin is the best. She is very knowledgeable about cars and takes the time to explain what is needed or not needed. She also takes the time to keep you updated while yo She is very knowledgeable about cars and takes the time to explain what is needed or not needed. She also takes the time to keep you updated while your car is being worked on. Robin is a great asset to the dealership. More
I've been going to the dealership for 20 years. The repairs are always done the first time, and everyone is professional and polite. The repairs are always done the first time, and everyone is professional and polite. More