Acura of Abington
Jenkintown, PA
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Bait and switch on car lease deal forcing a more expensive car than what we wanted. Leased us a new car with many scratches on it and soiled cup holders. Sales manager told us to "not worry about it expensive car than what we wanted. Leased us a new car with many scratches on it and soiled cup holders. Sales manager told us to "not worry about it" when it came to the scratches all over the car. Sales rep could not get his trim packages correct and kept quoting us the wrong car. Failed to report my end of lease closure to Honda Financing and the general manager admitted to reporting the wrong VIN number to the leasing company, which led to a faulty late mark on my credit report and hurting my credit score. General manager ignored my request to contact me and assure me that my credit issues were corrected and the lease was closed out properly. Finance manager pushed gap insurance with shady tactics. Were customers of Sussman for years and always felt well taken care of with quality service. Not at Fred Beans Acura of Abington, More
Very honest people. Not what you normally expect in a dealership experience. They changed hands from sussman to abington, but the kindness that they exhibit has never fa Not what you normally expect in a dealership experience. They changed hands from sussman to abington, but the kindness that they exhibit has never faded over the years. More
The reason I rated Abington Acura 5 star was because of the service advisor Steven Snell. He went above and beyond to get my car in for service and when I was there waiting he made sure I was okay waiting the service advisor Steven Snell. He went above and beyond to get my car in for service and when I was there waiting he made sure I was okay waiting and even made sure I got back to the dealership after I left to go shopping. I have another Acura dealership much closer to my home but will travel further for service because of the excellent service provided by Steven. More
This dealership is always there to help us with all of our auto needs. Robin provides excellent customer service time after time. We wouldn’t go anywhere else. our auto needs. Robin provides excellent customer service time after time. We wouldn’t go anywhere else. More
Steve is very professional, he keeps me informed about the work on my cars. Steve was amazing to work with! He was helpful throughout every step of making the dealership obligations. the work on my cars. Steve was amazing to work with! He was helpful throughout every step of making the dealership obligations. More
She is very knowledgeable and I use to go to Montgomeryville. The experience with Robin was over the top . I just wish I came to her earlier. She is an excellent employee . Montgomeryville. The experience with Robin was over the top . I just wish I came to her earlier. She is an excellent employee . More