Acura by Executive
North Haven, CT
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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We had a great experience at this dealership. We came in on a Sunday. Greg Anastasio worked with us, patiently, for 2 hours and never pressured us to buy. We had our 4 month old with us. Everyone there was on a Sunday. Greg Anastasio worked with us, patiently, for 2 hours and never pressured us to buy. We had our 4 month old with us. Everyone there was great with our baby and accomodated us when we had to change and feed him. Their showroom is big enough to have both tech and non-tech Acura MDX's inside which was great considering how cold it has been this year. We emailed for a quote, including trade-in they never saw. They gave us a fair price and trade in. We came in and the purchase was quick and painless. We recommend this dealership to all. More
When taking delivery of my vehicle, I immediately noticed the dealership scratched the front of the steering wheel and rear steering column. The sales manager assured me that he would order replacement part the dealership scratched the front of the steering wheel and rear steering column. The sales manager assured me that he would order replacement parts so these will be replaced and the vehicle would be back to brand new condition, since this was a brand new car purchase. Unfortunately, service only repaired these items and only replaced the steering column cover. The scratches are still present on the front and the dealership's General Manager, John Apuzzo, told me that I am stuck with the vehicle the way it is because he finds it acceptable and that there is nothing further that they can do about it. I've also had electrical problems with the vehicle and the dealership and Acura have not been able to fix the problem because Acura does not have a fix yet for when safety system warning lights come on either after electrical components are replaced or when there is cold weather. I cannot recommend this dealership to anyone because of how they have treated me. They do not know the meaning of good customer service and how to hold themselves accountable for false promises made when selling a brand new vehicle. More
JoAnn Gradzik in the sales department is phenomenal and goes above and beyond to make choosing a new car enjoyable and fun. She is very knowledgeable about all the vehicles and is easy to talk to. Her ple goes above and beyond to make choosing a new car enjoyable and fun. She is very knowledgeable about all the vehicles and is easy to talk to. Her pleasant, welcoming personality made purchasing a car, which can be stressful, a comfortable and exciting experience. She worked diligently to satisfy all of our wishes and needs. We couldn't be happier. John Apuzzo, the General Manager, always makes us feel like family. Overall, our experience at Acura by Executive is ALWAYS an excellent one and we highly recommend this dealership to anyone looking for a new or certified pre-owned vehicle. Thank you! More
Bana was very accommodating and trustworthy. The executive auto group in general is high quality and donates to Autism Speaks which is a great cause. executive auto group in general is high quality and donates to Autism Speaks which is a great cause. More
I had a positive experience with Acura by Executive. I worked with Bana Azhari and she was very kind and thorough during our buying process of our Acura MDX. We also dealth with Shane and Greg and they we worked with Bana Azhari and she was very kind and thorough during our buying process of our Acura MDX. We also dealth with Shane and Greg and they were both equally a delight to work with. Overall, I highly recommend the dealership as well as the great team! Thank you! One happy customer More
Having gone to another dealership in the area where no one acknowledged our presence, Tom's welcoming and non-threatening approach made it easy for me to return to make my second Acura purchase from Acur one acknowledged our presence, Tom's welcoming and non-threatening approach made it easy for me to return to make my second Acura purchase from Acura by Executive More
I had been searching for a very specific model with low miles, and I only was able to find it because of the outstanding salesperson that helped me, JoAnn Gradzik. Her pleasant, welcoming personality made miles, and I only was able to find it because of the outstanding salesperson that helped me, JoAnn Gradzik. Her pleasant, welcoming personality made purchasing a car, which can be stressful for some, a comfortable and exciting experience. She worked diligently to satisfy all of my wishes, and I couldn't be happier. John Apuzzo, the General Manager, and Gary, the Finance Manager, were also very helpful. Overall, Acura by Executive has a top notch staff. More
My salesman was the best when it came to overall treatment. However, management was very condescending towards me. Perhaps my work clothes had something to do with it? My family owns a large manufac treatment. However, management was very condescending towards me. Perhaps my work clothes had something to do with it? My family owns a large manufacturing company, so blue jeans and boots are a given. I was ready to purchase a car before management got involved, but they changed my mind pretty quick. So me and my crappy clothes bought a car elsewhere. More
The Manager and employees of this dealership were very receptive and professional while the service was delivered. I recommend my friends and neighbors to do business with Acura by Executive. I have been receptive and professional while the service was delivered. I recommend my friends and neighbors to do business with Acura by Executive. I have been given the best deal on my Brand New TSX. Thank you Acura. More
We have just purchased our fourth car from Executive Auto Group. They are great to work with. The Sales staff and Service Technicans are very knowlegeable. Group. They are great to work with. The Sales staff and Service Technicans are very knowlegeable. More