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Acura by Executive

North Haven, CT

4.8
912 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 912 reviews

September 05, 2019

Service and check engine light Service was prompt and every was knowledgeable and courteous. Seamless service appoint. Everything was addressed and fixed. Very impressed and I will More

by TravDoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joann
Sep 05, 2019 -

Acura by Executive responded

Thank you so much for trusting us with your vehicle! We are happy to hear that you received prompt service from the Acura by Executive team and that your car is running smoothly. We look forward to our continued relationship.

September 04, 2019

Celebration of BB From trading in my Acura TSX to driving off in my 2020 Acura DX the experience was awesome! I was guided by an experienced salesperson Jo Ann (who has More

by serenity9996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Ann Gradick
Sep 05, 2019 -

Acura by Executive responded

Thank you for coming back to Acura by Executive! We love to hear that you had another great experience working with Jo Ann to get into your 2020 Acura DX. Congratulations! We appreciate your repeat business and look forward to working with you next time.

September 01, 2019

Scheduled Service As usual my experience at Executive was what I always expect. Ashly, the service writer, was excellent. The service was completed in the quoted timefr More

by Acura Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley was friendly, knowledgeable and informative.
Sep 03, 2019 -

Acura by Executive responded

It's wonderful to hear that you can depend on the Acura by Executive Service Team for five-star service, every time! Thank you very much for choosing us for all your auto service needs.

August 29, 2019

excellant very good to excellent service last week. dependable people and reliable. service. waiting area very clean, coffee good. the USA paper provided More

by wrsloman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rich
Aug 29, 2019 -

Acura by Executive responded

Thank you for taking the time to write a five-star review! We're glad you can always count on our service team to provide reliable service. Thanks for being a customer of Acura by Executive!

August 29, 2019

Great experience with my salesman! my salesman was great he helped every step of the way! The only small issue I had was the guy I was signing papers with was like rude after I wouldn’t More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel
Aug 30, 2019 -

Acura by Executive responded

Hi Jen - Thank you for your business and feedback! Your review will help us provide the best possible service to our guests. Safe driving in your new ride!

Aug 30, 2019 -

Jen responded

Thank you, I love it!

August 27, 2019

Excellent Service. Excellent service with Michael Heath. Mr. Heath is highly knowledgeable and user professional friendly. Very accurate with his information and he went More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
Aug 27, 2019 -

Acura by Executive responded

We are very happy to hear that Michael delivered professional and helpful service during your recent visit with us. Thank you for stopping by to rate and review us! We are grateful to have you as an Acura by Executive customer.

August 26, 2019

Great Service I recently went to Executive Acura for an oil change and received outstanding service and interacted with a polite staff. The wait time was reasonabl More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 26, 2019 -

Acura by Executive responded

Thank you for coming to Acura by Executive for our oil change, Pat! We are so glad to hear that your visit went smoothly and that you drove home in a freshly cleaned car. We look forward to serving you next time.

August 12, 2019

Excellent Service I have purchased 3 Acuras over the years. I am treated very well as a loyal customer. This recent purchase of a 2020 RDX went well. I was given a fair More

by RDXcarlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Gonzalez
Aug 13, 2019 -

Acura by Executive responded

Thank you for posting about your experience so that others will know what it's like to be a guest at Acura by Executive! We are happy to hear that Manny answered all of your questions and ensured that your buying-process went smoothly. It's also wonderful that you got a great price on your trade-in and 2020 RDX. Congratulations and safe driving!

June 27, 2019

Wasted Time Everyday an email from yet another Sales Manager. Everyday. Yet when I get there, car is not there. "it was sold this morning" .....then COMMUNICAT More

by AJB710
Recommend Dealer
No
Employees Worked With
Manny, other 'sales managers'
Jun 27, 2019 -

Acura by Executive responded

This is not at all the experience we intend for our customers. I'm so sorry that we were not more communicative regarding your vehicle of interest. The vehicle was here but had just sold via deposit moments before you arrived. I would like to discuss what happened here further. We were and are willing to find you a vehicle similar. We care about our customer's experience which is why we created our process. Please consider giving me a call. Thank you, Kristi LaVacca - GSM - 203-672-7510

June 22, 2019

Excellent service and sell service I have used this dealership for car service for years and the service persons always friendly and explained the areas needing service using graph and More

by SMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. John Torres
Jun 24, 2019 -

Acura by Executive responded

We are so happy to hear that you've had consistently excellent service with us at Acura by Executive! Thank you so much for coming to us for your new car. We hope that you are loving it!

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