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Acura by Executive

North Haven, CT

4.8
887 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 887 reviews

August 27, 2019

Excellent Service. Excellent service with Michael Heath. Mr. Heath is highly knowledgeable and user professional friendly. Very accurate with his information and he went More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
Aug 27, 2019 -

Acura by Executive responded

We are very happy to hear that Michael delivered professional and helpful service during your recent visit with us. Thank you for stopping by to rate and review us! We are grateful to have you as an Acura by Executive customer.

August 26, 2019

Great Service I recently went to Executive Acura for an oil change and received outstanding service and interacted with a polite staff. The wait time was reasonabl More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 26, 2019 -

Acura by Executive responded

Thank you for coming to Acura by Executive for our oil change, Pat! We are so glad to hear that your visit went smoothly and that you drove home in a freshly cleaned car. We look forward to serving you next time.

August 12, 2019

Excellent Service I have purchased 3 Acuras over the years. I am treated very well as a loyal customer. This recent purchase of a 2020 RDX went well. I was given a fair More

by RDXcarlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Gonzalez
Aug 13, 2019 -

Acura by Executive responded

Thank you for posting about your experience so that others will know what it's like to be a guest at Acura by Executive! We are happy to hear that Manny answered all of your questions and ensured that your buying-process went smoothly. It's also wonderful that you got a great price on your trade-in and 2020 RDX. Congratulations and safe driving!

June 27, 2019

Wasted Time Everyday an email from yet another Sales Manager. Everyday. Yet when I get there, car is not there. "it was sold this morning" .....then COMMUNICAT More

by AJB710
Recommend Dealer
No
Employees Worked With
Manny, other 'sales managers'
Jun 27, 2019 -

Acura by Executive responded

This is not at all the experience we intend for our customers. I'm so sorry that we were not more communicative regarding your vehicle of interest. The vehicle was here but had just sold via deposit moments before you arrived. I would like to discuss what happened here further. We were and are willing to find you a vehicle similar. We care about our customer's experience which is why we created our process. Please consider giving me a call. Thank you, Kristi LaVacca - GSM - 203-672-7510

June 22, 2019

Excellent service and sell service I have used this dealership for car service for years and the service persons always friendly and explained the areas needing service using graph and More

by SMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. John Torres
Jun 24, 2019 -

Acura by Executive responded

We are so happy to hear that you've had consistently excellent service with us at Acura by Executive! Thank you so much for coming to us for your new car. We hope that you are loving it!

June 17, 2019

Executive Acura Saved My Life! For over a month trying to get out of a 2015 BMW that was sitting in a bunch of negative equity I was coming to the conclusion that this car would be More

by Djstan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brandi
Jun 17, 2019 -

Acura by Executive responded

It's wonderful to hear that John helped you transition out of your old car and into your 2019 Acura ILX. We really love that he delivered a transparent leasing experience and walked you through the process. More than anything it's so great that this vehicle makes sense for you financially. Thank you so much for your many kind words! We look forward to our continued relationship.

April 02, 2019

Excellent! I left well-informed, confident, and happy! Joanne was so great! Really took time to teach me about the car, which was very helpful. She was friendly and patient. John and Steve were also excell More

by Kasey3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne, John, Steve
March 09, 2019

Amazing experience I went to trade in my old vehicle. I was very nervous going in. That quickly went away once John Brandi and Jon Appuzzo helped me out. They were great More

by SeanSaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brandi, John Appuzo, Steve Dolan
January 02, 2019

Love this dealership Service department is knowledgeable and their customer service is top notch. Have driven an acura for 20+ years all purchased from the same sales pers More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Mike and Joanne
November 02, 2018

Beautiful car, nice dealership I purchased a 2015 MDX that was absolutely beautiful for a fair price. It was a little challenging getting the paperwork back and forth for an out of More

by TomJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
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