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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
929 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 929 reviews

December 13, 2019

Very helpful Steven went out of his way to help me - he helped me make an EasyCare appointment; helped me sync my phone to the bluetooth; helped me get my car read More

by lguerrieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
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Dec 13, 2019 -

Acura by Executive responded

What fantastic feedback! We love to hear that Steven could address all of your concerns and ensure that you'll be safe out on the roads this winter. Thank you so much for coming to Acura by Executive!

December 13, 2019

They always address my immediate concerns and help me prioritize what is most important to take care of on my car.The free car wash is an added bonus More

by Tlil338
Recommend Dealer
Yes
Employees Worked With
Mike Heath
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Dec 13, 2019 -

Acura by Executive responded

Thank you for the 5 star review! All of us here at Acura by Executive are so pleased to hear that our service department takes good care of you and your car. We are looking forward to seeing you again!

December 11, 2019

I've always been satisfied with Acura of North Haven's service department. They do excellent work and take care of my 2013 Acura TL. More

by Kinuto
Recommend Dealer
Yes
Employees Worked With
Nick LaVacca
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Dec 11, 2019 -

Acura by Executive responded

Thank you for the kind review! The team here at Acura by Executive is so grateful that you trust us with your 2013 Acura TL, and we couldn't be more proud to hear that we lived up to our high standard of service. We are looking forward to seeing you again!

December 11, 2019

Happy Customer I drove in with no appointment. I was driving an Acura RDX with a temporary recharged battery. They took the in warranty car immediately and determin More

by Travelingal26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
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Dec 11, 2019 -

Acura by Executive responded

It's wonderful to hear that our team could assist with your battery replacement and get you back on the roads quickly. Thank you for supporting Acura by Executive with a fantastic review!

December 11, 2019

December 10, 2019 service. I have had all my service done at Executive Acura since I bought my car 6 years ago. Have not had a bad experience, all the service reps are knowledg More

by jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven and Mike in Service.
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Dec 11, 2019 -

Acura by Executive responded

Thank you for the 5 stars! We are so pleased to have your regular business here at Acura by Executive. Providing knowledgeable and polite service is our top priority, and we couldn't be happier to hear that we are living up to our values. We hope to work with you for many years to come!

December 08, 2019

Went in for standard oil change but the associate was so thorough on the check list and explained everything to me on needed services. Got everything done same day in a very timely fashion. Worth the 45 mi More

by pattyearley
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 09, 2019 -

Acura by Executive responded

Thank you for the review! We are so proud that we were able to help you out. Here at Acura by Executive, we want the best for our customers, and it means a lot to hear you say that it was worth the 45 minute drive to come see us. We are looking forward to seeing you again!

December 08, 2019

Michael was great and service was great! They took my car in right away and it was done within the time frame they told me. More

by Michael.laden
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 09, 2019 -

Acura by Executive responded

Thank you for posting about your recent service visit! We love to hear that you got back out on the roads in a timely manner. Hope to see you next time at Acura by Executive!

December 07, 2019

Appointment was for 7 am but service was dark when I arrived. Service didn’t open til 10 after. Not a big deal but my comment is, if you offer a 7 am appointment, you should be ready. More

by jar
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Dec 26, 2019 -

Acura by Executive responded

You're right, we should have been prepared for your appointment. I apologize for our tardiness and will certainly address this with the appropriate team members. Thank you for your business! Alan Stein - Service Manager - 203-672-7533

December 07, 2019

Excellence in Sales and Service I feel great about my new car purchase. My Sales guy John Brandi was outstanding. He was great to deal with and very knowledgeable about the entire More

by John V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brandi, Gary in Finance
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Dec 09, 2019 -

Acura by Executive responded

John, thank you very much for sharing your car buying experience here at Acura by Executive. John and Gary will be happy to know that you enjoyed working with them. Thank you again for returning to us to purchase another vehicle. We appreciate your loyalty.

December 06, 2019

Excellant John Torre is an asset to the dealership. He is very knowledgeable in all aspects. he is accomadating as to individual schedules. very generous wit More

by wrsloman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Torre
Report | Print
Dec 06, 2019 -

Acura by Executive responded

Thank you for the review! We agree - John is a fantastic member of our team here at Acura by Executive. We will be sure to let him know that you enjoy working with him! We are looking forward to seeing you again.

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