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Acura by Executive
North Haven, CT
887 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 887 reviews
October 18, 2019
Very high service levels Service levels are consistently very high. You are taken on time, repairs/service are completed on time, there have not been any surprises and commun Service levels are consistently very high. You are taken on time, repairs/service are completed on time, there have not been any surprises and communication is frequent. More
by acura
Employees Worked With
MIke Heath
October 14, 2019
Thanks Service like always is first rate and uncompromising. Came with a problem, left with non. Also had a car wash which also was deeply appreciated. Service like always is first rate and uncompromising. Came with a problem, left with non. Also had a car wash which also was deeply appreciated. More
by Sask36
Employees Worked With
Michael in service.
October 14, 2019
Great Service Always consistently great service here at Acura by Executive. Loaner cars always available and staff is always friendly. Would recommend this dealersh Always consistently great service here at Acura by Executive. Loaner cars always available and staff is always friendly. Would recommend this dealership highly, having John at the helm certainly helps! More
by Positano13
Employees Worked With
Michael
October 10, 2019
Perfect experience John Torre was extremely helpful with my decision. He expedited the transaction and took his time explaining everything. Never felt pressured. I woul John Torre was extremely helpful with my decision. He expedited the transaction and took his time explaining everything. Never felt pressured. I would recommend this dealership to anyone. More
by diane
Employees Worked With
John Torre
October 10, 2019
Excellent customer service We drove in from RI to purchase a particular vehicle with low mileage. We are able to drive it within 30 minutes of our arrival. Within the next 30 We drove in from RI to purchase a particular vehicle with low mileage. We are able to drive it within 30 minutes of our arrival. Within the next 30 minutes we were given a very fair price for our trade-in, made an offer, and purchased the vehicle. A no hassle approach that was entirely different from what we have been accustomed to.. Jo Ann, our sales person, was very knowledgeable about the MDX and the sales process, and that made it very easy to make a decision. It was definitely worth the trip! More
by Frank
Employees Worked With
Jo Ann Gradzik
October 10, 2019
I worked with Ashley Ladore. She was professional, knowledgeable, considerate, extremely helpful and pleasant. She represents Acura by Executive extremely well. Thank you Ashley Ladore! knowledgeable, considerate, extremely helpful and pleasant. She represents Acura by Executive extremely well. Thank you Ashley Ladore! More
by Duncan
Employees Worked With
Ladore, Ashley
October 07, 2019
oil change and inspection was done in timely fashion. The dealership has always taken care of my vehicle. From tires to wiper blades to everyday maintenace and inspection was done in timely fashion. The dealership has always taken care of my vehicle. From tires to wiper blades to everyday maintenace More
by 2 Late
Employees Worked With
Mike in service
October 06, 2019
Excellent Service The employees are knowledgeable and extremely helpful. Not at any time did I feel pressured to lease my next with Acura. The atmosphere at the deale The employees are knowledgeable and extremely helpful. Not at any time did I feel pressured to lease my next with Acura. The atmosphere at the dealer is like a family and I like that. More
by @SC
Employees Worked With
Jonathon, Joann
October 02, 2019
Excellent service The service was completed on time as promised. Mike helpfully reviewed and priced out items that will be needed for a future service visit. Overall, The service was completed on time as promised. Mike helpfully reviewed and priced out items that will be needed for a future service visit. Overall, extremely helpful and knowledgeable! More
by jon52
Employees Worked With
Michael Heath
September 28, 2019
A16 service Always cooperative and accommodating! Always know ahead of time if a problem - well explained and handled! Friendly environment, clean waiting room, h Always cooperative and accommodating! Always know ahead of time if a problem - well explained and handled! Friendly environment, clean waiting room, honest no hassle service. More
by car1369
Employees Worked With
Ashley Ladore, Niko Flessas
