Acura by Executive

Efficient service and great communication, as always. They were experiencing a problem with the computer network when I arrived, and clearly communicated with professionalism and apologized for any delay They were experiencing a problem with the computer network when I arrived, and clearly communicated with professionalism and apologized for any delays (not that I appreciated any delays). Other customers were a bit challenging about an unavoidable situation which they were doing their best to rectify, and they handled this with grace and professionalism as well. Terrific job on the (badly needed) wash and vacuum at the end also! More

thorough Easy to get an appointment and the loaner is so helpful. I also appreciate the clean car at the end of the day when I pick it up. Easy to get an appointment and the loaner is so helpful. I also appreciate the clean car at the end of the day when I pick it up. More

B1 Service Very Good and Quick. Mike (service coordinator) was very good and professional). However the car cleaning at the end of the service could have been mo Very Good and Quick. Mike (service coordinator) was very good and professional). However the car cleaning at the end of the service could have been more thorough (dashboard still very dusty). More

Always there for me I have had several unexpected emergency repairs in the last few months and they always find a way to fit me in immediately. Mike (service coordinator I have had several unexpected emergency repairs in the last few months and they always find a way to fit me in immediately. Mike (service coordinator) always explains the issues clearly, tells me my options and resolves the issue with no surprises. Highly recommend them! More

Nick is so professional and always has the customer interest in mind He always goes the extra mile He is an asset to the dealership Tony Raucci interest in mind He always goes the extra mile He is an asset to the dealership Tony Raucci More

Received excellent service from the service rep. He took care of all the problems I brought up and addressed them excellently. Will like to work with him again care of all the problems I brought up and addressed them excellently. Will like to work with him again More

Had my MDX serviced. A1 service and new tires needed. Very accommodating on service scheduling, thorough on what service is being delivered and timeframes, obtained a loaner for me (RDX) that allowed me Very accommodating on service scheduling, thorough on what service is being delivered and timeframes, obtained a loaner for me (RDX) that allowed me to try out as my next vehicle. Michael also answered technical questions on RDX that I had. More

Very consistent For 17 years and 3 vehicles we have always had consistent, courteous and professional service through Acura by Executive, and there aren't that many d For 17 years and 3 vehicles we have always had consistent, courteous and professional service through Acura by Executive, and there aren't that many dealerships at this level . Unlike many, the service crew at Executive make very clear what is needed and what is recommended, not pressuring but clearly explaining the difference, and safety is always the first concern. I have read the negative reviews and can only say we have not had those experiences or I would certainly have said so long ago. I hope that the service experience will continue as it has and that many others can enjoy the same. More

Worst acura dealership This is absolutely the worst car dealership I’ve ever dealt with . I saw some similar negative reviews before. I should have taken them seriously . This is absolutely the worst car dealership I’ve ever dealt with . I saw some similar negative reviews before. I should have taken them seriously . They listed a car for a price in edmunds and I went there and test drove the car and finally wanted to talk numbers they said the actual price is 2k higher and when I showed the price on Edmunds , the manager said he has no idea how the car was listed in Edmunds .he said “ edmunds stole their data and listed them on the website without their consent “ . Are you serious ? These are straight up cheaters . More than the price difference I was disappointed and disgusted at the integrity of this dealership . They would put a price online and lure you into the dealership and try to sell you the car at a much higher price . They wasted my whole day . The manger had absolutely no answer for any one of the questions o asked . 1) you said you are no longer doing business with Edmunds and not sure how this one car ended up there and it was an accident. I showed you 8 other cars you listed on edmunds . What do you have to say to that ? 2) if you are no longer connected wiht Edmunds, why did your employee respond to me VIA EDMUNDS 3) you said Edmunds listed you without your consent. If you have any dignity and integrity you should take a legal action on them because this is staight up illegal . Are you willing to do that ? Can you abide by what you said . Last but not least, they kept calling me RAO when they knew I was Indian when I repeatedly told them that not my name. More

Great Service I have been coming here for years. Have purchased 3 vehicles from this dealership and always has been a positive experience. Manny in Sales does a gr I have been coming here for years. Have purchased 3 vehicles from this dealership and always has been a positive experience. Manny in Sales does a great job and Michael and Nick in the Service Dept also provide great service! More