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Acura by Executive
North Haven, CT
929 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 929 reviews
March 19, 2020
new tires this is the best dealership in the group, always there for the customer. Nick Lavacca in service and John Torre in sales are the best this is the best dealership in the group, always there for the customer. Nick Lavacca in service and John Torre in sales are the best More
by Tony Raucci
Employees Worked With
Nick Lavacca
March 17, 2020
Todays experience Arrived at my appointment time and was greeted and Nick. He prepared my paper work and put me in a loaner car as promised. Work was completed as promi Arrived at my appointment time and was greeted and Nick. He prepared my paper work and put me in a loaner car as promised. Work was completed as promised and I was called by Nick for pick-up. I am totally satisfied with service. More
by Joe
Employees Worked With
Nick
March 13, 2020
Always great experience with Ashley Ashley (service) is a amazing and always accommodating. She is pleasant, kind and always does her best to meet your needs. If you are looking to p Ashley (service) is a amazing and always accommodating. She is pleasant, kind and always does her best to meet your needs. If you are looking to purchase a car - John Torre the best! More
by Jteto
Employees Worked With
Ashley
March 04, 2020
A good experience as always. The service advisors are always friendly and thorough with their explanations of what is being or needs to be done and why. They're always very profes The service advisors are always friendly and thorough with their explanations of what is being or needs to be done and why. They're always very professional and keep you up to date on what has already been done and how much longer you can expect to wait. More
by lindacostelli
Employees Worked With
Service Advisor Michael Heath (excellent)
March 03, 2020
Enjoyed with John and will recommend him to everyone looking for a new / used Acura. Appreciate his great customer service and ensuring his customers are satisfied looking for a new / used Acura. Appreciate his great customer service and ensuring his customers are satisfied More
by Lrinaldi
Employees Worked With
John Torres
March 02, 2020
Very helpful and friendly nice waiting room and computer area. Friendly people. sorry to hear that I may need a sensor that will cost me $2800 to repair. RDX parts very expen nice waiting room and computer area. Friendly people. sorry to hear that I may need a sensor that will cost me $2800 to repair. RDX parts very expensive. More
by fmaraia
Employees Worked With
Michael, John Torre
March 01, 2020
Good customer experience from beginning to end I was a little late for my appointment and was still brought right in. My customer experience was good from beginning to end, I'm Happy. I was a little late for my appointment and was still brought right in. My customer experience was good from beginning to end, I'm Happy. More
by lorraine
Employees Worked With
Nick Lavaca
February 28, 2020
Michael in your service department is so knowledgeable, professional, and friendly. He is a pleasure to work with. Every employee should be as conscientious and hard working. professional, and friendly. He is a pleasure to work with. Every employee should be as conscientious and hard working. More
by Tina
Employees Worked With
Michael
February 26, 2020
Great experience. Got it done quicker than expected. Would recommend. Nice, courteous staff and decent waiting room. Could use a few more snacks and restroom a bit cleaner. Would recommend. Nice, courteous staff and decent waiting room. Could use a few more snacks and restroom a bit cleaner. More
by ocdrew1503
Employees Worked With
Steve
