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Acura by Executive

North Haven, CT

4.8
887 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 887 reviews

January 16, 2020

Great car, great dealership No pressure sales approach and very knowledgeable about vehicle. Great explanation of all functions. Close to home and convenient. Have done business More

by toynut5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brandi, Mr. Secula
Jan 17, 2020 -

Acura by Executive responded

A big thanks for the 5 stars! We are so grateful to have you as a loyal customer and we really appreciate you taking the time to share your experience so others can see what it's like to work with us at Acura by Executive. We look forward to doing business with you in the future!

January 15, 2020

Routine scheduled maintenance The Acura service department met expectations in performing the scheduled maintenance on my vehicle from start to finish. The Service Agent, Michael, More

by rro2019
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 16, 2020 -

Acura by Executive responded

There are so many compliments in your review which we just love! Thank you for posting about our service and facilities so that others will know what it's like to be a guest at Acura by Executive. We will pass along your kind words to Michael.

Jan 21, 2020 -

rro2019 responded

Update 1/21/20: Due to a defective oil filter from the manufacturer. Oil had been leaking for nearly 1 week. Upon discovery, car needed to be brought back in for urgent service. Once again, Michael Heath fulfilled a core customer svs values, where the customer always comes first. He expedited the rework process with minimal annoyance and disruption to my day. He rectified the faulty part situation professionally and was most of all open and honest. His integrity and leadership to get things done were very notable.

January 11, 2020

Great Service but. Always a great experience at the dealership and the staff are friendly and helpful. However, this is the second time that we parked the car in the gar More

by Dbeirne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure.
Jan 13, 2020 -

Acura by Executive responded

Thank you for sharing this feedback. I'd like to get more details here to better understand why might have gone wrong during your visits and to see what I can do to help. I won't be able to locate your contact information from this review, so please consider giving me a call. Thank you! Scott Holmwood - Service Manager - 203-672-7511

January 09, 2020

Just purchase my second Acura from Executive. They do a great job and are very easy to work with. Jonathan and Kristi were professional and very accommodating. I highly recommend this dealership More

by Mike
Recommend Dealer
Yes
Employees Worked With
Jonathan, Kristi and the entire staff were great
Jan 09, 2020 -

Acura by Executive responded

Thank you for the review, Mike! We are so grateful to have you as a returning customer here at Acura by Executive. Jonathan and Kristi are great, and we will certainly share your kind words with them!

January 03, 2020

Excellent experience from start to finish. My sales consultant JoAnn was very knowledgeable. She was honest which I appreciated. I would definitely recommend this dealership to others. More

by Annade
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
Jan 03, 2020 -

Acura by Executive responded

Thank you for the kind review! We are pleased to hear that Joann and our team at Acura by Executive took good care of you. We appreciate the recommendation and are looking forward to seeing you again!

January 03, 2020

The car-buying process was seamless. Everyone was helpful and did a great job in providing me the service that I needed. Jo-Ann was great to work with and very helpful. More

by John Palmieri
Recommend Dealer
Yes
Employees Worked With
Jo-Ann Gradzik
Jan 03, 2020 -

Acura by Executive responded

John, thank you for the 5-star review! We are happy to hear that the car buying process was seamless for you here at Acura by Executive. We will be sure to let Jo-Ann know that you appreciate her!

December 30, 2019

staff were extremely helpful and courteous Acura by Executive in Wallingford is a wonderful dealership from the time you enter the building to you leave. Staff are always polite and helpful. th More

by gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don not remember the gentlemens name, however he was wonderful. your lucky to have someone with great customer service experience.
Dec 30, 2019 -

Acura by Executive responded

Gene, we're honored to receive this feedback and to have your loyalty. We are happy to have the opportunity to work with you and service your Acura. Thank you for all your wonderful compliments. We look forward to seeing you next time.

December 27, 2019

Michael Heath provided excellent service / information and updates on the status of my service. He was cordial, professional and very thorough in his communication with me. More

by Mint
Recommend Dealer
Yes
Employees Worked With
Michael Heath
Dec 29, 2019 -

Acura by Executive responded

Thank you for the 5-star review! We are happy to hear that Michael provided the excellent service we strive for at Acura by Executive. We will be sure to share your kind words with him!

December 24, 2019

Very easy, professional, knowledgable staff/experience The dealership and staff are very professional, friendly and knowledgable about the vehicle. A pleasure to do business with, the second time we purcha More

by mktownsend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Gradzik, Salesman John
Dec 24, 2019 -

Acura by Executive responded

Thank you so much for coming back to Acura by Executive! We are so happy that you enjoy working with us as much as we enjoy working with you. Safe driving to you and your family!

December 22, 2019

First Timer As a first time Acura owner Mike did a great job making me comfortable during my first ever service visit. He was both professional and knowledgeable More

by bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 23, 2019 -

Acura by Executive responded

Hi Bruce and thank you for the great review of your service visit here at Acura by Executive. We look forward to seeing you next time!

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