Acura Turnersville

My wife was interested in looking at / driving the 2014 RDX to replace her Lexus RX 350. I have a 2006 Acura RSX and I really love the car and Acura of Turnersville has been absolutely GREAT. I still tak RDX to replace her Lexus RX 350. I have a 2006 Acura RSX and I really love the car and Acura of Turnersville has been absolutely GREAT. I still take my car back for all the service work - which I have never done with any other car I've owned! So Saturday afternoon we went to look at the 2014 RDX, wanting to avoid the pressure of "Sign Here" or "This thing will do everything but butter your toast in the morning and wash your dishes at night." The showroom was crazy crowded - a perfect time to just browse and compare without being tackled. We looked at, sat in and compared the different RDX models and were approached by Bob who asked if he could assist us. No pressure, just asking if we needed help. I felt less defensive already. Bob answered our questions, and we told him that we'd like to take a test drive - but not just on their on-property test track - we wanted to go out on to the highway. Bob asked what features we'd like in the test car and he went to pull this model up. Bob explained that we would start out on the test track but then we could certainly hit the streets for some real world driving. Bob continued to answer our questions; never put any pressure or sales speak into the conversation and when I asked a few questions that were pretty obscure, he didn't try to snow me - he went and found out (like what's the distance for the factory remote start to work). We actually tested 3 cars, and decided to buy the AWD / Tech Package equipped model. As we wanted the Acura remote start and it was already late, we agreed to leave the Lexus, take a 2013 RDX "loaner" and pick our new RDX on Monday, after the remote was installed and the car was detailed. What made the deal: No disrespect to Bob as he is great, is the last 6 and a half years of OUTSTANDING Service I have gotten on my 2006 RSX. I didn't buy any extended warranty when I bough the RSX - come on, it's an Acura - but the Service Team has always treated me as if I am family. The Service Writer / Adviser (usually John) is always helpful and full of information; the mechanics that work on my car explain and show me if there is a problem (which, after 6+ years, has been brake pad replacements last year). Oil changes and scheduled service is done quickly and the price is always fair and reasonable. As far as the Salesman - Bob was great. He was engaging, informative and really fun to speak with. As I said - and keep saying - there was never any sense of pressure, no up-selling to something that we didn't want, and no rushing us. As Bob started working with us, he was also working with another couple on a sales - but we never felt neglected or uncared for. His knowledge was outstanding; his honesty was much appreciated and I feel like if I met Bob anywhere else in life, we'd have a great conversation! This was a wonderful sales experience. I cannot say enough good about Acura of Turnersville and our great experience there. And, if you are wondering, no I don't work there; I have no financial interest (outside of buying 2 cars there) in the dealership; and I'm NOT Roger Penske posting as just "another satisfied customer." More

From the time I called into the dealership with questions I had on a vehicle I saw on the internet, Rashid Nabi worked to make the experience with this dealership as pleasant as possible. His up front and h I had on a vehicle I saw on the internet, Rashid Nabi worked to make the experience with this dealership as pleasant as possible. His up front and honest "look me in the eye," manor got all the problems that came up with my purchase resolved and delivered a beautifully certified automobile. He was willing to go the "extra mile" which is the reason I not only drove over 50 miles to business with him but would highly recommend him to anyone. Job well done Rashid! More

I started with a search on Cars.com for a Certified Acura RL. I narrowed my search to three or four dealers and began my investigation. I decided to visit this dealership to test drive the car and everyon RL. I narrowed my search to three or four dealers and began my investigation. I decided to visit this dealership to test drive the car and everyone there could not have been nicer to deal with. They were very polite, courteous and extremely professional. Needless to say I purchased the vehicle - I would also like to comment on their after the sale support - it has been excellent. You sometimes wonder how the dealer will treat you after the sale....they have all been great. Super service by Rashid, Brian, and Bev, I cannot recommend this dealership highly enough!! More

Right from the get-go, Rashid was straight forward and honest in working with me in order to get the best result in terms of finding me a car. He listened and took into real consideration my needs before honest in working with me in order to get the best result in terms of finding me a car. He listened and took into real consideration my needs before reccomending and moving us towards the ILX. From that point on he made sure all our needs were met from pricing to car delivery; I was able to take the car home that day! Brian was just as helpful as he was able to clearly lay out the payment plan as well as explain in lehmans terms what and why I was paying the price as I was paying. All in all, I very much enjoyed my experience with Acura Turnersville and plan to return for my future car dealings. More

I had been looking for a specific vehicle and I lucky for me I found it at this great dealership. My first point of contact was Bev and she was great. I had to come see the vehicle and when I got here Jay me I found it at this great dealership. My first point of contact was Bev and she was great. I had to come see the vehicle and when I got here Jay was great. He made sure that he understood what I was looking for. Brian and jay worked together and got me a deal I was confortable with. It was a great experience all around and the facility is real nice from the selection to the test track. One of my best car buying experiences. More

This is the second car I am leasing from Acura of Turnersville! Phil DeVivo is my salesman and he is absolutely amazing!!!! Dawn was amazing as well. I don't think I was there more than an hour and a Turnersville! Phil DeVivo is my salesman and he is absolutely amazing!!!! Dawn was amazing as well. I don't think I was there more than an hour and a half, max! I've been dealing with Acura of Turnersville for two years now and will continue to do so! If you want to buy or lease an Acura, Acura of Turnersville is the place to go! More

I had a great experience at Acura of Turnersville purchasing my second Acura! Thank you to Andrew Fang and Rashid Nabi for their excellent customer service, follow-up and for finding me a black on b purchasing my second Acura! Thank you to Andrew Fang and Rashid Nabi for their excellent customer service, follow-up and for finding me a black on black ILX. I love it! More

This was the most hassle-free car sale I've ever experienced. Customer service is solid, up front, and honest. Go to Rashid; he is the best! experienced. Customer service is solid, up front, and honest. Go to Rashid; he is the best! More

From the moment I stepped into the dealership, Jacklyn Sipple made sure my car buying experience was excellent. I test drove the RDX and MDX after visiting the BMW dealership next door. Jackie's laid back Sipple made sure my car buying experience was excellent. I test drove the RDX and MDX after visiting the BMW dealership next door. Jackie's laid back, hassle-free approach was a bonus as it was hot and sunny. It didn't take long for me to figure out that I wanted the MDX. Price negotiations went smoothly - including interactions with management and finance. I got everything I wanted at the price I wanted which is uncommon. I was very impressed with their willingness to make the deal happen, which is something I've never experienced in previous purchases at Toyota. I would recommend Jackie without hesitation. She is a highly capable professional that is dedicated to making her customers happy. I'd also like to thank Sales Manager, Andrew Fang for his assistance in making the deal. I Love My Acura!!! More

..as usual we had a great experience with Acura Turnersville.......below is a copy of the email I just sent them.......this is our 4th Acura TL and we will continue to do business with them as long Turnersville.......below is a copy of the email I just sent them.......this is our 4th Acura TL and we will continue to do business with them as long as the have people like Phil DeVivo ..........here'sthe copy............ Hi Guys , ...just a note to compliment you on our experience in getting a new Acura TL..........everything was handled very professionally by Brian and Phil.......nothing was a problem for your staff......Phil could not have done more for us explaining every part of the car and answering every question we had while never being " pushy or high pressure " to buy immediately...he was more interested that we would select the right car and be happy with that selection rather than just making a sale...we actually left for lunch and during that time made our choice , we came back , Brian got us where we wanted to be and we left with our 4th Acura .......first time sealing with Phil and he was absolutely great...........we hope to continue doing business in the future ! Thanks Joe & Marie Cataldo http://www.joecataldo.com/ More