Acura Turnersville

Terrible experience with the back end Loved my salesman and vehicle that I purchased. However, prepare to sit a LONG time as there is only one person handling financing! I was told that Loved my salesman and vehicle that I purchased. However, prepare to sit a LONG time as there is only one person handling financing! I was told that they could handle an out of state registration process, up front. Come to find out they had no clue how to handle this process, what the fees would be and what paperwork would be required. I am now unable to drive the vehicle as the temp tag expired. I receive emails from my salesmen, (THIS IS NOT HIS JOB) that have been forwarded 100 times requesting paperwork. I complete said paperwork exactly how they asked, pay $25 to mail it back only to have them say I filled it out wrong! I will stick to Honda next time!! More

VERY PROFFESIONAL AND EASY GOING . STOPPED IN ON A FRIDAY AFTERNOON JUST LOOKING FOR A REPLACEMENT VEHICLE , WHEN I RAN INTO JOHN KIM AND THE EXPERIENCE WAS GREAT . JOHN TOOK HIS TIME A STOPPED IN ON A FRIDAY AFTERNOON JUST LOOKING FOR A REPLACEMENT VEHICLE , WHEN I RAN INTO JOHN KIM AND THE EXPERIENCE WAS GREAT . JOHN TOOK HIS TIME AND WAS NOT PUSHY AT ALL. ALL MEMBERS OF MANAGEMENT WERE VERY HELPFUL AND MADE SURE THAT I GOT THE BEST DEAL POSSIBLE . THANKS AND I PLAN TO RETURN BACK IN THE FUTURE . More

Great Experience - Great Management Great buying experience with Acura of Turnersville. Initially, I had a bit of a rough start but after speaking with the General Manager, Tim Boylan, Great buying experience with Acura of Turnersville. Initially, I had a bit of a rough start but after speaking with the General Manager, Tim Boylan, he went out of his way to make sure I was completely satisfied. I received an unbeatable deal on my new 2017 Acura MDX. Also, Mr. Boylan really went out of his way tracking down and securing a difficult color combo for me as well. Before you buy an Acura anywhere else give them a chance, I'm sure they will bend over backwards to make you a satisfied customer as they did for me. More

When service is necessary.. you only get what you pay for I have 3 Acuras.. an o3 tl-s with 117K on it.. an 04 TL with 83K on it.. and a 2013 Ilx hybrid with 12K on it... when I need service.. I go to Turners I have 3 Acuras.. an o3 tl-s with 117K on it.. an 04 TL with 83K on it.. and a 2013 Ilx hybrid with 12K on it... when I need service.. I go to Turnersville Acura.. I talk to John Romano or Jim MaGee... I had a trans replaced here in my 03 after 105K.. went pure Acura reman.. installation:: flawless... issues:: none .. several 1000 miles later.. my 03 tl-s developed a miss... limped it back.. repair.. bad coil pack... repairs: flawless issues: none had my airbag updated as well due to recall.. issues: none Oil change on my ilx.. synthetic oil.. once a year with tire rotation.. repairs :Flawless..issues : none... I can talk to john and jim.. they will give me repair options and allow me to make my own decisions.. I get my fluids changed there as well.. trans, power brakes, steering, cooling.. issues :none.. repairs flawless... they are perhaps a bit more than the corner garage.. or not.. depending on the service and the coupons available off their site.. but the thing that rules is.. they don't f with my time, money or mind... if you can find a better shop to handle your repairs on your Acura or Honda.. I'd say "Go for it! (and I don't believe you one bit!) I bought the 03, and 04 here as well.. though the ilx was bought from a Burlington county dealer.. still I service here... all in all.. the best bang for your buck comes from folks that know what the heck they are doing.. not from parts changers/guessers... spending just a bit more for repairs gets satisfaction from the end of the repair onward.. no shop is perfect..but these guys here rate very good to excellent.. even if the price is a bit more.. going back for an oil change very soon... and I expect not 1 issue. More

Good and bad This is one of the dealerships my husband and I visited in our search for a used Nissan Versa for my use. We spoke with a salesman, Mike, and asked t This is one of the dealerships my husband and I visited in our search for a used Nissan Versa for my use. We spoke with a salesman, Mike, and asked to test drive one. It was a Versa sedan in Brick Red. However, the car wouldn't start; the salesman needed to give it a jump. We felt bad for him. Anyway, it ran okay on the test drive. I liked it, but my husband didn't think it was a good buy at all. At my urging, he gave an offer - but only for much less than what they were asking for it - because it had a lot of miles, and it was a former rental, but mainly because it wouldn't start for the test drive. I am now very happy they didn't accept our offer. The salesman, Mike, was friendly, but the car was not for us. More

Exceptional I have rarely purchased a car with an experience like I had at Acura Turnersville. My salesman, Mike Thiel, was remarkable. His patience along with I have rarely purchased a car with an experience like I had at Acura Turnersville. My salesman, Mike Thiel, was remarkable. His patience along with a great personality, along with his zeal to get a great deal for me left me with a good feeling. Everyone there working together to make the deal was amazing. I recommend Mike and the dealership highly! Thanks again. More

Purchase of 2015 ILX This was the best car buying experience I've ever had. Bev Soltoff, the Internet sales manager, was on my request in a flash and within two days of c This was the best car buying experience I've ever had. Bev Soltoff, the Internet sales manager, was on my request in a flash and within two days of contacting her I was in the dealership picking up the car. The car was exactly what I wanted at the price I wanted. Once in the store, Len Rizzo walked me through the purchase, the car itself, functions, but made it seem easy and not the least bit intimidating. The whole team, everyone I came in contact with, were so courteous and professional, I couldn't believe it. Absolute best car buying experience ever. If you are thinking of buying an Acura, this is where you want to go. More

Awesome Experience ... Purchased a 2009 acura tl My salesman was awesome from The time We walked in till The time We walked out ... Quick process very nice people ,.. V Purchased a 2009 acura tl My salesman was awesome from The time We walked in till The time We walked out ... Quick process very nice people ,.. Very welcoming .. Our salesman showed us everything about the car all The features and took us to test drive ,. We are happy acura customers thank you Michael thiel More

Purchase of Used 2006 Chevrolet Cobalt Needed to replace a vehicle for my daughter and after looking at several cars in my area I called and spoke to Bob Toll at Turnersville Auto Mall. I e Needed to replace a vehicle for my daughter and after looking at several cars in my area I called and spoke to Bob Toll at Turnersville Auto Mall. I explained what I was looking for and he personally went out to the vehicles we discussed and checked them. Called me and gave all of the particulars. After looking at a few cars locally, we elected to make the drive (over an hour) to look at the cars at Turnersville. We got there at about 5:15 PM on Saturday - dealership closes at 6:00 - and of course it was pouring rain. Bob brought both cars into the building for us to see them side by side. The people at the dealership stayed well past 6:00 to accommodate us - for a used car! The dealership is one of the biggest that I've ever seen and has it's own test track, which makes a test drive very easy. Don't let the size of the dealership scare you - seems like real people work there. No hassles - No pressure - No nonsense. My daughter drove the car home. Bob is easy to talk to and I found him to be honest, up front and did the homework on the two cars we were looking at... maybe he's not a used car salesman after all! I would recommend at least calling him if you're looking for a new or used car as it might just make it easier for the buyer. FC More