Acura Turnersville

Purchase of 2015 ILX This was the best car buying experience I've ever had. Bev Soltoff, the Internet sales manager, was on my request in a flash and within two days of c This was the best car buying experience I've ever had. Bev Soltoff, the Internet sales manager, was on my request in a flash and within two days of contacting her I was in the dealership picking up the car. The car was exactly what I wanted at the price I wanted. Once in the store, Len Rizzo walked me through the purchase, the car itself, functions, but made it seem easy and not the least bit intimidating. The whole team, everyone I came in contact with, were so courteous and professional, I couldn't believe it. Absolute best car buying experience ever. If you are thinking of buying an Acura, this is where you want to go. More

Awesome Experience ... Purchased a 2009 acura tl My salesman was awesome from The time We walked in till The time We walked out ... Quick process very nice people ,.. V Purchased a 2009 acura tl My salesman was awesome from The time We walked in till The time We walked out ... Quick process very nice people ,.. Very welcoming .. Our salesman showed us everything about the car all The features and took us to test drive ,. We are happy acura customers thank you Michael thiel More

Purchase of Used 2006 Chevrolet Cobalt Needed to replace a vehicle for my daughter and after looking at several cars in my area I called and spoke to Bob Toll at Turnersville Auto Mall. I e Needed to replace a vehicle for my daughter and after looking at several cars in my area I called and spoke to Bob Toll at Turnersville Auto Mall. I explained what I was looking for and he personally went out to the vehicles we discussed and checked them. Called me and gave all of the particulars. After looking at a few cars locally, we elected to make the drive (over an hour) to look at the cars at Turnersville. We got there at about 5:15 PM on Saturday - dealership closes at 6:00 - and of course it was pouring rain. Bob brought both cars into the building for us to see them side by side. The people at the dealership stayed well past 6:00 to accommodate us - for a used car! The dealership is one of the biggest that I've ever seen and has it's own test track, which makes a test drive very easy. Don't let the size of the dealership scare you - seems like real people work there. No hassles - No pressure - No nonsense. My daughter drove the car home. Bob is easy to talk to and I found him to be honest, up front and did the homework on the two cars we were looking at... maybe he's not a used car salesman after all! I would recommend at least calling him if you're looking for a new or used car as it might just make it easier for the buyer. FC More

Great Experience! Great friendly sales associates who were very helpful. Definitely would recommend to others to go to this dealership. Andrew Fang was a pleasure to d Great friendly sales associates who were very helpful. Definitely would recommend to others to go to this dealership. Andrew Fang was a pleasure to do business with and I was happy to purchase my second Acura from him. Christopher was very helpful too. More

Great dealership, stands by their word. I bought my 2005 Acura RL for a great price in February along with a service plan. I had it in for repairs and there was some confusion about what the I bought my 2005 Acura RL for a great price in February along with a service plan. I had it in for repairs and there was some confusion about what the service plan did and did not cover, however once the situation was explained, Balal offered to cover half the repair even though it technically wasn't covered by my plan. I've had it in for service a few times and I've been impressed with their efforts to actually save me money. Thanks guys! More

Great experience with Mike Thiel Mike Thiel was a pleasure to work with on the purchase of a used 2011 Jetta SE for my daughter. He was courteous, prompt, and detail-oriented. Thank Mike Thiel was a pleasure to work with on the purchase of a used 2011 Jetta SE for my daughter. He was courteous, prompt, and detail-oriented. Thanks to Mike for his service. More

Exceptional Experience I walked into this "super" dealership with an extensive list of used cars that I wanted to take a look at across the multiple Penske "of Turnersville" I walked into this "super" dealership with an extensive list of used cars that I wanted to take a look at across the multiple Penske "of Turnersville" dealerships. The fact that I started on the Acura lot was a coincidence, but I couldn't be happier that I did. Jay Rubino met my son and I as we were hunting for a specific car. He was happy to find the specific one I was looking for on that lot, and brought me a clip-board so I could list all of the others. Jay proceeded to drive me across the different dealerships, finding each and every car on my list. At every stop he gave me all of the time I needed to sit in the cars, "inspect" them, and get a feel. Jay never hovered, never interjected -he let me think and do what I needed to do. I don't know if you've ever had a chance to car-shop this way but I have to tell you, it's a pleasure. As we spoke throughout the tour, Jay ended up obtaining a strong sense of my taste and what I was looking for and really helped guide me in my selection process (though he never steered me away from any of my pre-determined selections). Jay is a complete professional - he didn't once ask what my budget range was (despite 45-50 minutes of hunting and test driving cars) and he didn't ask if I had a trade until it was time to begin negotiations. I found my new vehicle and the negotiation was practical, straight-forward, and quick. I never had to deal with anyone but Jay (so no rotating cast of characters) and I never felt rushed. The particular vehicle I purchased was an "As Is" model. I noticed two minor "defects" (neither required parts) on the once-over and I was promised a "We Owe" to do the work. Ten minutes later the manager, Balal, came over and told me he had a free tech and started the work immediately. It was late in the day and the deal was done, all papers signed - but the car was still on the rack. This didn't concern me (I was told it was a four hour job), but I noticed the dealership closing around us. Balal and Jay offered me a car so they could finish the work Monday, and even offered to bring the car to me so I wouldn't have to make a trip back. This disappointed me - who wants to go through all of the work of researching, test driving, and selecting a used car and then have to drive some other car home? I didn't complain but I think both Jay and Balal sensed my annoyance. They spoke with the mechanic who explained that he wasn't going to stop working, it's not the kind of job you leave and come back to. With that understanding, Jay offered to stay late so we could take possession of the car that day. A good hour after closing, the car was finished, Jay waited with us the entire time. I know it's a big deal to get stuck at work late on Saturday, I've been there many times. I never once sensed any irritation or annoyance from the staff at Acura Turnersville - they were all total pros. If you're in the market for an Acura, make an appointment with Jay, you will not be disappointed, but even if you aren't in the Acura market, check their lot - working with this team is well worth the effort/experience and I plan to do it again. More

Exceptional My experience with Bob Toll was one of professionalism with a human touch. Bob understood my situation and my price point, he listened to my concerns My experience with Bob Toll was one of professionalism with a human touch. Bob understood my situation and my price point, he listened to my concerns and understood my circumstances. He put my daughter and myself at ease during a difficult time. He assisted us while turning in one lease and transitioning us to another. Bob is confident, knows his product is friendly and has extended himself to make our overall experience with your dealership a positive one. More

2015 MDX Lease experience Mike and Andrew did a great job in negotiating my lease. It was quick and to the point without the usual 'day lost at the dealership'. I got the dea Mike and Andrew did a great job in negotiating my lease. It was quick and to the point without the usual 'day lost at the dealership'. I got the deal I wanted. Taking delivery was quick and easy with a full overview of the new car features. More