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Acura Of Pembroke Pines - Service Center
Pembroke Pines, FL
5,209 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,209 Reviews of Acura Of Pembroke Pines - Service Center
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February 27, 2019
Wasn’t satisfied I was told to come in Saturday morning to drop off my car and get a loaner. Came in and waited an hour just for them to tell me I have to come back Mo I was told to come in Saturday morning to drop off my car and get a loaner. Came in and waited an hour just for them to tell me I have to come back Monday because They don’t have any loaners. I had to be to work in boca which is a hour drive. I came back Monday and was given an dirty ILX. More
by cattaylor1997
Verified Customer
February 27, 2019
Professional and Fast--Love It! Jean and all the staff were polite, helpful, and professional. This is the standard in auto service. I really appreciate the level of service provi Jean and all the staff were polite, helpful, and professional. This is the standard in auto service. I really appreciate the level of service provided. Highly recommended and will happily return as needed. Thank you. More
by HMARBERMUDEZ
Employees Worked With
Jean at Service
February 27, 2019
Good customer service. Thank you Mack Remy for excellent customer service. Mack Remy is very friendly, he answered all my questions and explained to me. Thank you Mack Remy. Thank you Mack Remy for excellent customer service. Mack Remy is very friendly, he answered all my questions and explained to me. Thank you Mack Remy. More
by Mhylescutie
Employees Worked With
Mack Remy
February 27, 2019
Service Excellent service and help! Mack was very friendly and helpful. He was very knowledgeable and worked to see that the repairs and diagnostics done qui Excellent service and help! Mack was very friendly and helpful. He was very knowledgeable and worked to see that the repairs and diagnostics done quickly. More
by JANENEC
Employees Worked With
Mack
May 13, 2017
Absolute worst Dealer Service Center I have ever encountered The Service Advisors and Mechanics don't have a clue. They are inept and even with the diagnostic equipment that they have, they fail in diagnostics a The Service Advisors and Mechanics don't have a clue. They are inept and even with the diagnostic equipment that they have, they fail in diagnostics and subject clients to exorbitant costs, undue Service Time and misdiagnosis. BEWARE!! The Service Manager is also INEPT!! More
by Good Guy
Employees Worked With
Jean Louis and Mack Remy
March 28, 2015
Longest wait ever.. Brought my car for service to Take care of recall and oil change and waited for 3 1/2 hours. No discount given on service. Not a happy customer Brought my car for service to Take care of recall and oil change and waited for 3 1/2 hours. No discount given on service. Not a happy customer More
by Loida
Employees Worked With
Rolando Luna
January 27, 2014
I purchased a pre-own Acura TL. The sales part was easy and a pleasant experience. I had my car only 2 months and it been in and out of the service department and each time something needs done and somet and a pleasant experience. I had my car only 2 months and it been in and out of the service department and each time something needs done and something else mysteriously goes wrong. I am done. I will never buy another car at Acura of Pembroke pines. More
by Jmartinez123
Employees Worked With
Almost everyone in service
January 20, 2013
Stay away from this place. The sales staff is incompetent and the manager is clueless. Try Rick Case instead. I stopped going to Acura of Pembroke Pines even though it's only a few miles from my home. The dr and the manager is clueless. Try Rick Case instead. I stopped going to Acura of Pembroke Pines even though it's only a few miles from my home. The drive to Ft. Laudedale is worth it! More
by blogaboutit
Employees Worked With
Seth Finkle
March 22, 2012
acura cars are good. acura dealer service sucks. some acura models need to be taken to the dealers for servicing which sucks because their service sucks, but what are you going to do? not everyone can ge acura models need to be taken to the dealers for servicing which sucks because their service sucks, but what are you going to do? not everyone can get good service. sometimes they get it right and sometimes they dont...what you gonna do about it? if they dont care then i dont care..try something else. or goto a different dealer for servicing. if someone at this dealer says something that is guaranteed dont trust them. i guess as a consumer you still have to check and make sure everything guaranteed was given BEFORE u drive off the dealer. anyhow i dont care im changing manufacturers not bc acura car itself sucked but servicing is annoying. More
by gonfour11
Employees Worked With
larry, meathead who accepts keys in front
