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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,108 Reviews

5,108 Reviews of Acura Of Pembroke Pines - Service Center

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March 04, 2019

Service Call Great Service, Great waiting room, excellent coffee. Time spent waiting for car was reasonable, They have an excellent team. Highly recommend getti More

by ICOM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
Apr 16, 2019 -

Acura Of Pembroke Pines responded

Thanks for the excellent review! We are happy to hear you had a great experience at the service center.

March 03, 2019

Service Great. Came in for an oil change and waited an hour. The car wash could definitely be better. Tires were left dirty. Vacuum was not well done. More

by AGINORIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service and for taking the time to share your feedback. We will definitely take it into account.

March 03, 2019

Amazing Customer Service! Highly Recommend! Acura of Pembroke Pines is number #1! The Service agents and staff are exceptional! Thank you Marco Pinto for your prompt attention, advise and every More

by LIZ.ESCALONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Hi Liz, happy to hear Marco took great care of you! Thanks for taking the time to share your positive experience with us.

March 03, 2019

Accommodating & Efficient Service department was very friendly and did a great job. Very happy with the experience. Requested a loaner car and one was given to me immediately w More

by leonjuliebrody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John - Service
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service! Glad we were able to set you up with a loaner and make the experience easy and convenient.

March 03, 2019

Good Service The service advisor, Jean, was courteous and helpful. He let me know of the potential issues with my vehicle and his recommendations without being too More

by B0BBI0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 16, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear you enjoyed working with Jean. Thanks for bringing your car in for service!

March 03, 2019

Servíce I was in and out with no problems, the staff is very professional, Remy was excellent in explaining everything, very happy, everything was explained t More

by cariesanchez07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Remy
Apr 16, 2019 -

Acura Of Pembroke Pines responded

Hi Carie, glad to hear you had a positive trip to our service center! We appreciate your feedback.

March 02, 2019

Very satisfied with Acura of Pembroke Pines I live in South Miami and drive past 2 Acura dealerships to get to Acura of Pembroke Pines. We have gotten 3 cars from them and service them there al More

by MLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean M. Louis
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for driving the extra distance to bring your business to Acura of Pembroke Pines! We appreciate your loyalty and are happy we can provide you with a great customer experience.

March 02, 2019

Everything is the best Everything is very nice very god advisers. .......my adviser Marco Pinto is very best specialist . Every times is service very good . All people More

by ALEXANDER.KAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service, Alexander! We appreciate the positive feedback.

March 02, 2019

Always great service Every one you meet as you pull up for service is always friendly yet professional. My service advisor Mack Remy provides top notch service and always More

by NNWILL627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Hi there, we're happy to hear you've been receiving fast and quality service at Acura of Pembroke Pines! We look forward to taking care of you again soon.

March 02, 2019

Excellent Jordan Ferber is an excellent example of the attentive and personal attention I have received since making my TLX purchase. He communicates with you e More

by KVC2284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Thanks for your 5-star review and recommendation! We appreciate your business.