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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,394 Reviews

5,394 Reviews of Acura Of Pembroke Pines - Service Center

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October 23, 2021

My experience was incredible the staff are very professional and passoniate about providing great service to the customers. More

by sandrinegabot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Acura Of Pembroke Pines responded

Thank you for your kind words! See you next time at Acura of Pembroke Pines!

October 23, 2021

Price was as stated when reservation was made. No waiting on arrival and work was completed quickly More

by RKIYOHIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grasso and Ferber
Oct 26, 2021 -

Acura Of Pembroke Pines responded

Thanks for taking the time to review your recent visit with us! Your positive feedback is greatly appreciated by the entire team here at Acura of Pembroke Pines and we hope to see you again in the future!

October 22, 2021

Speedy and professional service. My service rep was very courteous and professional. I highly recommend Acura of Pembroke Pines fir all your service needs! More

by samar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Oct 22, 2021 -

Acura Of Pembroke Pines responded

Thank you for the wonderful review! It means a lot to hear that we earned your recommendation and we look forward to seeing you again next time here at Acura of Pembroke Pines!

October 22, 2021

Great service department store wonderful Mike,Jean,Jordan,Ron all excellent will refer all fends and family More

by fhitchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
Oct 22, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review! We're happy that Mike, Jean, Jordan, and Ron earned your 5-stars! -Acura of Pembroke Pines

October 22, 2021

Great customer service. Mike is the service department made sure my recall was handled and I also got new breaks installed. More

by Robynjohnson88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael C.
Oct 22, 2021 -

Acura Of Pembroke Pines responded

It means so much to hear Mike and our team gave you such excellent care! Thank you, Robyn! – Acura of Pembroke Pines

October 22, 2021

I appreciate Jean Customer Service. He is an Awesome Advisor. A Great Asset. Thank You. More

by JUANITA622.JSR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Acura Of Pembroke Pines responded

We're so glad Jean has made a great impression! Thank you for rating Acura of Pembroke Pines five stars!

October 22, 2021

Always such a an awesome experience with the Acura service center! The advisors and staff are always attentive and a pleasure to speak to! Mike was my advisor this time around and as always, top notch More

by ANNA.LAZCANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza
Oct 25, 2021 -

Acura Of Pembroke Pines responded

Thank you for the great review, Anna! We're happy to hear the Acura of Pembroke Pines team provided five-star care to you! Our team looks forward to seeing you next time!

October 22, 2021

Ron in your service department went above and beyond expectations. He handled unexpected issues with patience and understanding. He kept me updated and was always quick to respond to my calls. He was More

by BRENDABREEZE67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Oct 25, 2021 -

Acura Of Pembroke Pines responded

Thank you, Brenda! The Acura of Pembroke Pines team is happy to hear Ron gave you such excellent care! We look forward to seeing you next time!

October 21, 2021

Amazing service from Mike. Had a battery issue with car, he was quick and efficient. Great service! More

by nicolenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 21, 2021 -

Acura Of Pembroke Pines responded

Nicole, we are so happy to hear that you had such a great time working with Mike and the team at Acura of Pembroke Pines! Thank you so much!

October 21, 2021

Modern, convenient location. Nice atmosphere. Clean and comfortable for waiting. It will be nice to have a bigger parts store. More

by gtiaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Acura Of Pembroke Pines responded

We are so happy to hear that you had such a great time working with our team at Acura of Pembroke Pines! Thank you so much for your kind words!

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