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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,394 Reviews

5,394 Reviews of Acura Of Pembroke Pines - Service Center

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November 06, 2021

Pretty thorough in services. I have had no problems since I've been going here. More

by JOHNNYVESUVIOUS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! We appreciate your support and look forward to seeing you next time!

November 06, 2021

Quick and professional service. Jean - awesome service advisor. Easy to set up appointment. A very clean waiting area and very clean bathroom. Overall good experience. More

by CCONWAY3
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to rate Jean and the Acura of Pembroke Pines team five stars!

November 06, 2021

The staff was Friendly. Went in for a recall issue, Everything was completed in a few hours. More

by XNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your vehicle! We appreciate your kind review and hope we can be of service to you again in the future!

November 06, 2021

Thanks Mike for finding a spare tire kit for my car! Shaun is amazing! Thanks for ALL you did for us! More

by GENIE CRAFF
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Nov 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this wonderful feedback, Genie! We appreciate your support and hope to see you again next time here at Acura of Pembroke Pines!

November 05, 2021

I had a good experience. I have no complaints about the service that I received. More

by Suahya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
Nov 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for the five-star review of Acura of Pembroke Pines! We appreciate your positive feedback, as well as your business, and hope we can be of service to you again in the future!

November 05, 2021

Professional attention from the moment you enter to when you leave, pleasant experience from staff More

by AARON.OJEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Nov 05, 2021 -

Acura Of Pembroke Pines responded

Thanks for taking the time to leave us a review! We're glad you enjoyed your visit here at Acura of Pembroke Pines and we hope to see you again in the future!

November 05, 2021

Jean is excellent. Very polite, professional, easy to deal with, accurate with timing of service, and best of all is honest. More

by AJLANGER43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback - Jean will be so happy to hear it! We appreciate you trusting the Acura of Pembroke Pines team with your service needs and look forward to seeing you again next time!

November 04, 2021

Car hit a curb so parts got messed up. Said it would take 2 weeks, took 3 months. More

by mads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Acura Of Pembroke Pines responded

Hello - thank you for the feedback, as well as your patience throughout this experience. We value your input and hope we can provide you with a five-star experience next time. If you have any questions, please contact the General Manager at lschlossberg@czag.net.

November 04, 2021

Mike did a good job. He made sure I was in and out in an hour. More

by SHANONR68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback! We're glad Mike could make your visit an efficient one and we hope to see you again next time here at Acura of Pembroke Pines!

November 03, 2021

Acura Pembroke Pines is always my favorite dealership. Great and fast service. The only thing I want to say is that is perfect if there are more selections of the coffee. =) More

by GIGIH020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Davidson
Nov 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for the review and feedback! We appreciate you being an Acura of Pembroke Pines customer and look forward to your next visit with us!

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