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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,408 Reviews

5,408 Reviews of Acura Of Pembroke Pines - Service Center

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December 21, 2021

Can’t fix my issue, very disappointed, blames Apple and Acura does not take responsibility. My Apple Car Play does not work properly since I bought the car. Brought it for inspection and problem still ther More

by andresignacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Grasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Acura Of Pembroke Pines responded

Thank you for reaching out. Please contact our Service Department at (877) 468-9930 if you'd like to discuss the situation in greater detail.

December 21, 2021

Service was excellent and the waiting as well. My service manager or coordinator explained the report regarding the vehicle assessment in a very thorough way. More

by ANNAMIRTHAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We hope we can be of service to you again in the future! - The Acura of Pembroke Pines Team

December 19, 2021

Very friendly environment. The service was great and done in a timely manner. Ron was very helpful. More

by ARABUR1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Acura Of Pembroke Pines responded

Thanks for reviewing your recent visit with the Acura of Pembroke Pines team! We appreciate your kind words and hope we have the opportunity to serve you again in the future!

December 19, 2021

Michael Grasso was very nice and helpful. Definitely would return to this service center again More

by JGO1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review! Michael and our team appreciate your kind words! See you next time at Acura of Pembroke Pines!

December 19, 2021

Excellent customer services and great communication. I would recommend to everyone this dealership. Thank you Acura Pembroke Pines! More

by NAMHLUONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chan
Dec 20, 2021 -

Acura Of Pembroke Pines responded

Thank you for the kind review! Everyone at Acura of Pembroke Pines appreciates you as a customer!

December 19, 2021

From pulling in to leaving, the personnel in service department courteous and professional. I will be back to have my car serviced there. More

by TEECEE33134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Acura Of Pembroke Pines responded

Thank you for visiting our team here at Acura of Pembroke Pines! We look forward to serving you again next time!

December 19, 2021

Everyone was courteous from time I arrived until I left!!Thank you very very much! More

by dawnc5521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t catch name but he did say it
Dec 20, 2021 -

Acura Of Pembroke Pines responded

It was our pleasure to serve you! Thanks for visiting Acura of Pembroke Pines and please don't hesitate to reach out if we can be of service again in the future!

December 18, 2021

Excellent service and good customer service, I will recommend to bay a new lease or bay a new car from Accura. More

by rosang578
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Acura Of Pembroke Pines responded

Thank you for recommending our team at Acura of Pembroke Pines! See you next time!

December 18, 2021

Solid work from check in to check out. Thank to the staff for their professionalism. More

by andkensaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review! Our crew appreciates your 5-stars! -Acura of Pembroke Pines

December 17, 2021

I received excellent service by Mr. Rayon Thomson , he was very professional & caring. Thank u. & Happy Holidays. More

by NAYADERAVIL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rayon Thomson
Dec 20, 2021 -

Acura Of Pembroke Pines responded

Thank you for the kind review! Rayon & the team look forward to serving you again in the future! - Acura of Pembroke Pines

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