Acura Of Pembroke Pines - Service Center

Rayon took great care of me. He made sure everything was in working order for my service apt . He also and went the extra mile to take care of coordinating with insurance for additional body work. in working order for my service apt . He also and went the extra mile to take care of coordinating with insurance for additional body work. More

Great service! Treats customers like family. Specially Great service from service advisor Jean M. Louis. Great service from service advisor Jean M. Louis. More

I felt the explanation of what needed to be done to my car could have been explained more. I was told I needed a cabin air filter and engine air filter replaced, only to get my summary and find that my tr car could have been explained more. I was told I needed a cabin air filter and engine air filter replaced, only to get my summary and find that my transmission fluid was in the "red" and "needs immediate attention." I always have a hard time with the payment clerk. They are not very personable and always seem to be preoccupied with other things. Not very friendly. More

The professional staff and their prompt attention to service makes this dealership one of the best. service makes this dealership one of the best. More

Had a great experience I was helped very quickly and everyone was friendly. Happy with my service. everyone was friendly. Happy with my service. More

Love the fact that you are open early morning and your team did a good job on the communication as well. team did a good job on the communication as well. More

Excellent customer service. As soon as I arrive , someone comes to greet me then takes my information followed by taking me to waiting area where promptly service advisor meets me. comes to greet me then takes my information followed by taking me to waiting area where promptly service advisor meets me. More

I’m beyond happy with my experience at Acura. From the purchase to servicing, the service was outstanding. Joe and Rayon offered exceptional customer service as well! purchase to servicing, the service was outstanding. Joe and Rayon offered exceptional customer service as well! More

Service is beyond excellence. The team is amazing and they did an excellent job. I recommended them. they did an excellent job. I recommended them. More

I scheduled an appointment to replace a stop light bulb, check the rear door handle, which is making a noise, and do an update to the computer. The appointment was at 8:07am. I waited for this service almo check the rear door handle, which is making a noise, and do an update to the computer. The appointment was at 8:07am. I waited for this service almost 3 hours, which is ridiculous. I was told the handle needed a part replaced. If I didn’t ask the advisor about the door handle, he wouldn’t have looked in the system. He said the part was ordered. To date, I have not heard anything from the service department. The door handle is still making a noise. Those are the reasons for the 3 stars. More