Acura Of Pembroke Pines - Service Center
Pembroke Pines, FL
5,460 Reviews of Acura Of Pembroke Pines - Service Center
Jordan was able to get my ILX in without an appointment for the fuel pump recall and overdue transmission service. Thanks also to Mike Grasso and Rayon Thompson for the prompt service and communications! for the fuel pump recall and overdue transmission service. Thanks also to Mike Grasso and Rayon Thompson for the prompt service and communications! More
Called for emergency service and spoke to Jean and took my car in and took care of my problems my car in and took care of my problems More
I have used Acura of Pembroke Pines service dept. exclusively for over 10 years, and this is the first time I was not completely satisfied. I brought in my newly purchased 2016 RDX for an A/C issue a exclusively for over 10 years, and this is the first time I was not completely satisfied. I brought in my newly purchased 2016 RDX for an A/C issue and found that the previous owner had it in for the same problem, but did not do the work and traded the car in. The service advisor gave me a guesstimate of about $2000. I came back a week later to do the work, and the actual estimate was $3019.00 including tax. To help out, the advisor said he would get me a discount on parts and 10% off labor, Well, the labor discount was there, but no parts discount, and the bill was more than $100 over the quoted estimate. He also said he'd include their multi-point inspection which was not done, and I did not get the usual car wash. When I picked the car up, the advisor was no where to be found. In their defense, the A/C work was performed perfectly. Not sure, but I would have to consider a different dealer for future service. More
Great service the one received as always when visiting service department very professional our service advisor service department very professional our service advisor More
Thanks Jeff, Marco, and Michael for your kindness and help in adjusting my Acura for safety and always showing expertise, compassion, and caring customer car service! help in adjusting my Acura for safety and always showing expertise, compassion, and caring customer car service! More
Emilio Gonzalez got me in and out quickly and made sure I had a great experience and that my car is running great. Thank you for another great service! had a great experience and that my car is running great. Thank you for another great service! More
Jean Louis has an excellent quality of customer service. He has the patience and understanding to provide the best service to a customer. He has the patience and understanding to provide the best service to a customer. More
Always a great experience. The staff is friendly and the wait time is minimal. I have my oil changes done at the dealer, and it is quick and painless. I was in and out in 45 mi The staff is friendly and the wait time is minimal. I have my oil changes done at the dealer, and it is quick and painless. I was in and out in 45 minutes. I would definitely recommend. They also wash my car and vacuum it. That is a plus! More