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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,428 Reviews

5,428 Reviews of Acura Of Pembroke Pines - Service Center

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May 15, 2022

Ron Richardson is the man, he will help you with all your service needs. A+++++ More

by FreddyDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting Ron at Acura of Pembroke Pines! We look forward to seeing you again!

May 15, 2022

Perfect; everything was perfectly done. Didn't have to wait a long time for the service More

by SCORP7914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Acura Of Pembroke Pines responded

Thank you for your review! We hope to provide you with this level of service next time! See you soon! -Acura of Pembroke Pines

May 15, 2022

Ron my service advisor was very helpful and friendly. Wait time for service was acceptable. More

by Gtifreek1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Acura Of Pembroke Pines responded

Thank you for your review! We're happy that Ron worked with you throughout your recent service appointment! -Acura of Pembroke Pines

May 15, 2022

Very poor service Bad communication Hangs up phone No complimentary wash Rude workers Didn’t recognize my car More

by MARIAVRIL770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
May 16, 2022 -

Acura Of Pembroke Pines responded

We regret that your experience wasn't up to our usual standards, Maria. We'd like to help resolve this situation and regain your confidence in us. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thank you.

May 15, 2022

I am extremely frustrated and dissatisfied with the services I have received. I am waiting on over $200 from Sean, the dealer who sold me my car. I have been waiting for this money since February and e More

by ERIKAKANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Bradford
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Acura Of Pembroke Pines responded

Hi Erika, thank you for taking the time to share your review. We understand your frustration and would like the opportunity to work on making this right for you. Please contact Larry at lschlossberg@czag.net.

May 14, 2022

Very professional, can always count on the service department to do a good job and return the car when promised. More

by CRAIG.STECHMAN_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Acura Of Pembroke Pines responded

Thank you for your confidence in the Acura of Pembroke Pines team, Craig! We appreciate your support and look forward to your next visit!

May 14, 2022

On time appointment. . car returned on time as well .. staff was friendly and courteous ..pleasant experience.. More

by Jane84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We appreciate your business and hope to see you next time!

May 14, 2022

Had to take the car 3 times before the problem was located. I assumed that if something was draining my battery that a computer generated diagnostic would locate the problem. On the 1st visit they re More

by DOCEEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Acura Of Pembroke Pines responded

We appreciate your review and feedback. Please don't hesitate to reach out if we can be of service again in the future.

May 14, 2022

My service was very personable. He explained everything about my services and what I needed to get done with vehicle. More

by SHYCAPRICORN.CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayon
May 17, 2022 -

Acura Of Pembroke Pines responded

Thank you for the great review! It was a pleasure having you visit us here at Acura of Pembroke Pines and we hope to see you again in the future!

May 14, 2022

Excellent and prompt service, called Marco, as always he was professional and provided great service, and followed when car was done More

by CDAMMERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Acura Of Pembroke Pines responded

Thank you for the review! We're happy to hear Marco provided you with wonderful service and we'll be sure to share these kind comments with him. Thanks for visiting Acura of Pembroke Pines - we hope to see you next time!

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