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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,427 Reviews

5,427 Reviews of Acura Of Pembroke Pines - Service Center

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May 21, 2022

Professional. Quick service. Good price for service provided. Wait area is clean and accessible. Every was explained. More

by CSABBAGHHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Acura Of Pembroke Pines responded

Thank you for your 5-stars! We're so happy that we provided you with a great appointment! We look forward to seeing you next time! -Acura of Pembroke Pines

May 21, 2022

Great job - only bother was being charged for a service which has had same issue since purchase of vehicle - wheel tire wheel shake - I was charged rotate and balance More

by rcgil73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Acura Of Pembroke Pines responded

We appreciate you taking the time to leave your honest feedback and we hope we can help resolve any concerns you have in the future. Please don't hesitate to reach out to our team if you would like to discuss this with us. Thank you! - Acura of Pembroke Pines

May 21, 2022

They were professional and did everything they were supposed to do for the service of my vehicle More

by TERRANCEJOHNSONSANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Acura Of Pembroke Pines responded

Hi Terrance, thank you for sharing your positive feedback! We look forward to seeing you next time at Acura of Pembroke Pines!

May 21, 2022

Jordan always does a great job and is an exceptional service manager. I will always get my service done at Acura More

by DESILETSRYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Acura Of Pembroke Pines responded

Thank you for your kind review! We're so happy that Jordan and our tram provided you with an excellent experience! See you next time at Acura of Pembroke Pines!

May 20, 2022

Really nice and professional. Jordan saw my car in service and made a special stop to say hello. More

by NKREID77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
May 20, 2022 -

Acura Of Pembroke Pines responded

Thank you for reviewing your recent visit with us here at Acura of Pembroke Pines! We appreciate your feedback and look forward to seeing you next time!

May 20, 2022

Always a good experience with AoPP service and the dealership in general. They did the oil change and tire rotation and took care of a TSB recall as well. I was given a loaner for the day. More

by KONRAD.DONALDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a new Service rep, I don't remember his name but it was 5 star service.
May 20, 2022 -

Acura Of Pembroke Pines responded

We're so glad to hear that the team has provided great care to you during your visits to Acura of Pembroke Pines! Thank you for being our customer and for rating us five stars, Konrad! We'll see you next time!

May 20, 2022

Always has great service. Everyone is friendly and helpful. My rep Jordan Ferber was beyond helpful. Explained everything thoroughly and helped me with a part I needed to orde More

by AILEENPERDOMO1306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber 5 stars!
May 20, 2022 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback! Jordan & the team look forward to your next visit with us here at Acura of Pembroke Pines!

May 20, 2022

Jordan was very helpful and got my repair done in a timely matter. He was very helpful. They cleaned my car too! More

by DCHAMB10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, Andres Perez
May 23, 2022 -

Acura Of Pembroke Pines responded

Jordan and the team are so happy they could make this visit to our service center such a great one! Thank you for trusting Acura of Pembroke Pines to provide five-star care! We'll see you next time!

May 20, 2022

Dealership is always a fun place to visit. This time the wait was not too long. we were able to visit with Shaun Bradford. More

by GENIE CRAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave Shawn and the team such a great review, Genie! We're happy that we could help make this a five-star experience and look forward to seeing you next time!

May 20, 2022

Good service and very friendly attention, they provide me with a borrowed car while they do the service and then they deliver my clean car. More

by Greilyn Socorro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Acura Of Pembroke Pines responded

Thank you for your review, Greilyn! We're so happy that we provided you with an amazing experience! We look forward to seeing you next time at Acura of Pembroke Pines!

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