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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,416 Reviews

5,417 Reviews of Acura Of Pembroke Pines - Service Center

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July 16, 2022

Was seen without an appointment, service was amazing and fast! My service provider handled everything fast and smooth More

by ANGMORENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember the guys name sorry
Jul 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We're happy to hear our team provided you with wonderful service and we hope to see you again next time. Take care!

July 16, 2022

Excellent service and people skills . I could not ask for a better experience. I will recommend this dealership to anyone. More

by anamdelcristo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Jul 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful review! We appreciate you recommending the Acura of Pembroke Pines team to others and look forward to seeing you again next time. Take care!

July 16, 2022

Being at the dealership was good, with great customer service. Service was quick and explain to clearly More

by RGTONY77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucus
Jul 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for reviewing your recent visit with the Acura of Pembroke Pines team! We appreciate your positive feedback and hope we can be of service to you again in the future!

July 16, 2022

Everyone was very respectful and Michael was very good. The car wash took too long but it looked good when finished More

by madelynbrower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for the review and feedback. We appreciate you visiting Michael & the team here at Acura of Pembroke Pines and look forward to seeing you again next time!

July 16, 2022

Mike Grasso was super efficient as my advisor keeping well informed on details to be considered More

by CARLOYDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Acura Of Pembroke Pines responded

We're so happy to hear this! Thank you for trusting Mike & the Acura of Pembroke Pines team with your business. We look forward to seeing you next time!

July 16, 2022

Jean is the consummate professional. He is great at customer service. If I express a concern, he addresses it immediately. More

by Loyal Acura customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback - Jean will be thrilled to hear it! Your business is much appreciated by all of us here at Acura of Pembroke Pines and we look forward to seeing you next time!

July 14, 2022

Michael the manager took care of me. -Amy C. he was friendly and imfortitive with my car. Appreciate him More

by AMYC0128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Acura Of Pembroke Pines responded

We're so glad to hear that Michael could help make your experience here at Acura of Pembroke Pines such a positive one, Amy. We hope to see you back for all of your future automotive needs!

July 14, 2022

Left my car there for service and when i went to pick it up items from my car went “missing”. More

by Gcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marco Pinto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Acura Of Pembroke Pines responded

We regret to hear this and assure you that we take your feedback seriously. Please don't hesitate to contact our Service Department at (877) 468-9930 to discuss these concerns. Thank you.

July 14, 2022

Mike was professional and efficient with getting me through the proper procedures and channels to help get my vehicle serviced quickly More

by SEAN.D.KUMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars, Sean! We're glad to hear that Mike could assist you during your time with us and we hope to see you back here at Acura of Pembroke Pines for all of your future automotive and service needs!

July 14, 2022

I had a very professional and kind attention from the reception of the vehicle to the delivery of the same More

by Chiquinquira Giganti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We appreciate you trusting the Acura of Pembroke Pines team with your business and hope we have the privilege of working with you again in the future. Take care!

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