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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,416 Reviews

5,416 Reviews of Acura Of Pembroke Pines - Service Center

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August 20, 2022

I went in for an oil change. And all they did was reset the oil monitor and washed the car, that took 15min. Will not recommend anyone for services. Rip-off More

by MIKELARYTHE1
Price
Recommend Dealer
No
Employees Worked With
Christian Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Acura Of Pembroke Pines responded

Hi Mike, We are disappointed that you weren't 100% satisfied with your experience and appreciate you taking the time to leave us this honest review. We encourage you to reach out to discuss this with us so we can help regain your confidence in our team. Please contact our Service Department at (877) 468-9930. Thank you.

August 20, 2022

Probably the most professional experience at a car dealer service dept. Very timely. Great job. More

by JOE@MYFLORIDATAG.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Aug 22, 2022 -

Acura Of Pembroke Pines responded

We are so appreciative of you for leaving us this great review, Joe! Thank you for being an Acura of Pembroke Pines customer!

August 20, 2022

Efficient and easy service. Did a full service Inspection in less than an hour. Well done More

by JAMES.WAGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Acura Of Pembroke Pines responded

Thank you for leaving us this kind review, James! We are happy you feel confident servicing at Acura of Pembroke Pines!

August 20, 2022

Professional staff. Service personnel listened to my concerns and handled them accordingly. I would recommend Acura of Pembroke Pines to anyone. Very professional staff More

by KEISHA_ANGUIN
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Acura Of Pembroke Pines responded

We are glad your visit to Acura of Pembroke Pines was a five-star experience, Keisha! Thank you for taking the time to leave us your great review!

August 18, 2022

Would give five stars. Price is very high for labor. I called other car mechanical stores such as firestone and tiresplus, their quote for the same service was $50 less. More

by KERALA2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review. We appreciate the feedback and hope you'll keep us in mind for any future automotive needs!

August 18, 2022

The technician was very nice and accurate in estimating how long the service would take. That is always a plus. More

by MEWINOKUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback! We hope we can be of service to you again in the future! - The Acura of Pembroke Pines Team

August 18, 2022

Very courteous, professional, organized, knowledgeable, reliable guidance, reasonable discounts and pricing. Respectful of property, not pushy on maintenance, clean atmosphere and convenient work and wifi More

by ELOZANO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Ferber
Aug 19, 2022 -

Acura Of Pembroke Pines responded

We're so happy to hear that you had a five-star visit to Acura of Pembroke Pines! Thank you for taking the time to tell us about your wonderful experience and we look forward to seeing you at your next appointment!

August 18, 2022

This dealership always provides excellent customer service. Quick service and a comfy clean waiting area. More

by DANELL TUCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayon Thompson
Aug 19, 2022 -

Acura Of Pembroke Pines responded

We're glad your visit was enjoyable and quick, Danell! Thank you for rating Acura of Pembroke Pines five stars!

August 17, 2022

I always receive top notch service from my service rep Jordan Ferber and handles me very professionally More

by BRITTANYRENNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Aug 18, 2022 -

Acura Of Pembroke Pines responded

We're happy Jordan has shown you a great service visit each time, Brittany! Thank you for trusting Acura of Pembroke Pines!

August 16, 2022

Mike Grasso’s customer service is above 5 stars. He keeps me informed throughout the service. More

by ARENASPEER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind review! We're so glad Mike continues to exceed your expectations and we'll be sure to share this fantastic feedback with him. Take care and we'll see you next time here at Acura of Pembroke Pines!

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