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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,411 Reviews

5,411 Reviews of Acura Of Pembroke Pines - Service Center

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August 29, 2022

3 hour wait for an oil change and an alignment. No honesty no integrity no good More

by Alfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Grasso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Acura Of Pembroke Pines responded

Hello - thank you for sharing your feedback. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

August 29, 2022

The service and customer service is always great and fast. Also , the sales guys are very efficient. Mine is Sean, I have been working with him for 5 years now, and no complain. He is Amazing and beyon More

by suarezyariel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with your automotive needs! We're so glad Sean & the team continue to earn your support and we'll be sure to share these kind comments with them. Take care and we'll see you next time!

August 29, 2022

Dropped off the vehicle at 11:30am and picked it up after a few hours all washed and clean from the inside. Awesome! A big thank you to Jordan Ferber who really is the best of the best. Kudos to the service More

by GOLDENFALCON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Acura Of Pembroke Pines responded

We're so happy that Jordan and the team helped make your service at Acura of Pembroke Pines so easy! Thank you for being part of our family!

August 28, 2022

Always have a great experience when I can count on Jean for assistance every single time! More

by XIOMY63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting Jean & the Acura of Pembroke Pines team with your business! We look forward to your next visit!

August 28, 2022

Service good price high. Marco is good. Reduce price of service, like car wash and vaccine. More

by Gupta@aws.org
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Acura Of Pembroke Pines responded

Thanks for the positive review. We're honored to hear that Marco could assist you during your visit with us. We hope to see you back! -Acura of Pembroke Pines

August 28, 2022

My service experience was very good. Jean was a great service advisor, very pleased with my service. More

by ESMEIRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Acura Of Pembroke Pines responded

Jean and the team appreciate the kind feedback and five-star rating! We hope to see you again at your next service appointment! Thank you! - Acura of Pembroke Pines

August 27, 2022

Great staff and went in with no appt and I was out in less than two hours. Not bad at all. Super clean and a great cafe with tables and awesome food! Love this dealership! More

by Evie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 27, 2022 -

Evie responded

Yes

Aug 29, 2022 -

Acura Of Pembroke Pines responded

Thank you so much, Evie! We are glad that you had a five-star visit to Acura of Pembroke Pines!

August 27, 2022

Jordan was the absolute best. He made sure my issue was addressed quickly and timely. His communication throughout the process was above standard. He definitely went above and bey More

by EbonyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Acura Of Pembroke Pines responded

We couldn't be happier to hear that Jordan has made your visit to Acura of Pembroke Pines so great! We appreciate you taking the time to tell us about your experience and look forward to seeing you again! Thank you!

August 27, 2022

Mike Grasso is a great service advisor. Service was excellent and quick. Thanks very much. More

by ERIVAS013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Acura Of Pembroke Pines responded

We're so happy Mike made your service visit so great! Thank you for being a loyal Acura of Pembroke Pines customer!

August 26, 2022

Reliable, honest, convenient, fast, no hassle, dependable, efficient, kind, quick service, good environment with free coffee More

by ESMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback! We appreciate your business and look forward to seeing you next time here at Acura of Pembroke Pines!

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