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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,411 Reviews

5,411 Reviews of Acura Of Pembroke Pines - Service Center

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September 02, 2022

They were fast and efficient. Mike gave us really good service! I highly recommend them to anyone More

by CFAULKNER2587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Acura Of Pembroke Pines responded

We appreciate you leaving Mike and the team this great review! We hope to see you again next time you need maintenance at Acura of Pembroke Pines! Thank you!

September 02, 2022

M I C H A E L ‘ S S E R V I C E W A S G R E A T! More

by ERIVAS013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Acura Of Pembroke Pines responded

Thank you so much! We're glad you had a five-star experience! - Acura of Pembroke Pines

September 01, 2022

Acura on Pembroke Pines is great. They sent me coupons to use towards my A1 service which saved me 20 bucks lol. Great customer service and wait time is very quick. More

by DEN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Acura Of Pembroke Pines responded

We're glad we could help you save on your service and made the process very quick! Thank you for being a loyal Acura of Pembroke Pines customer!

September 01, 2022

Impeccable service, very kind staff that is always there to make sure your every need is taken care of. Zach ZINN is the best! More

by contrastfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Acura Of Pembroke Pines responded

Zach and the team are happy you enjoyed your last visit and we look forward to seeing you for your next service! Thank you for being part of the Acura of Pembroke Pines family!

September 01, 2022

This dealership is more interested in selling cars than servicing the needs of the customer! More

by CNEWTONJR66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Chalmers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Acura Of Pembroke Pines responded

Hello - thank you for your feedback. Please contact Larry at lschlossberg@czag.net if you would like to discuss your visit further.

August 31, 2022

Jean Louis provides excellent service. He was very efficient and professional. It took no time to have my car serviced Would recommend More

by NOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Acura Of Pembroke Pines responded

We're glad Jean Louis provided excellent care to you and your vehicle! Thank you for being an Acura of Pembroke Pines customer!

August 31, 2022

It was OK, I was there waiting for 40mins before I was able to speak to a service advisor. I had to actually go and find someone. I was there at 10am with an appointment at 10:07am, did not leave til 12:1 More

by CtK4949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Sep 01, 2022 -

Acura Of Pembroke Pines responded

Hi, We appreciate your patience and understanding during these unpredictable times. Our team strives to provide the best care despite staffing and product shortages, and we regret that may not have been the case this time for you. We encourage you to reach out to our Service Department at (877) 468-9930 if you wish to discuss this situation further and hope we can provide five-star care next time. Thank you.

August 31, 2022

I worked with mr Jean-Louis and he was great very helpful and accommodating he called back the next day making sure I was satisfied which I was More

by MARIOABARRIOS430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing this experience! Jean & the team hope to see you again next time here at Acura of Pembroke Pines!

August 31, 2022

I live in Miami Beach but I take my car to Acura Pembroke Pines because I love that specific dealer that much. Marco Pinto is my advisor and he always goes out if his way to help me and is super nice and fri More

by krystal523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Acura Of Pembroke Pines responded

Thank you for your loyal business! We appreciate you making the trip from Miami Beach to come work with Marco & the team here at Acura of Pembroke Pines and look forward to seeing you next time. Take care and thanks again!

August 30, 2022

I had a great experience. The car was received and I got a confirmation call. When the problem was diagnosed I got a call, and when the job done in the expected time, I got a More

by AATOGHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Acura of Pembroke Pines Team

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