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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,423 Reviews

5,423 Reviews of Acura Of Pembroke Pines - Service Center

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September 18, 2022

They do what they say they will do. - trustworthy, dependable, honest, quality based, and customer service focused More

by rod.e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Acura Of Pembroke Pines responded

Thank you for your confidence in the Acura of Pembroke Pines team! We're grateful for your support and look forward to your next visit!

September 18, 2022

The BEST experience I have ever had at a dealership. Kevin Gomez was wonderful in every way. More

by CHELITA1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Acura Of Pembroke Pines responded

Thank you for the excellent review! We're happy to hear Kevin made this your best dealership experience yet and we'll be sure to share this kind feedback with him. Take care and we'll see you next time here at Acura of Pembroke Pines!

September 18, 2022

Acura of Pembroke Pines - always providing excellent customer service. Great Service Staff. I am a long time customer and I highly recommend Acura. More

by KARENRODRIGUEZ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Acura Of Pembroke Pines responded

Thank you for your support of the Acura of Pembroke Pines team! We're grateful for your business and look forward to your next visit!

September 18, 2022

Kevin in service department was wonderful and very accommodating. The best customer service. 100 percent. More

by doosiemae61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback! Kevin & the team appreciate your support and look forward to serving you again in the future! - Acura of Pembroke Pines

September 17, 2022

Service rep was great and my vehicle is running more smoothly. I greatly appreciate the service I received and will be back. More

by Déna Pratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Acura Of Pembroke Pines responded

Thanks for giving us the opportunity to serve you, Déna! We look forward to seeing you again next time here at Acura of Pembroke Pines!

September 17, 2022

The mechanic are incompetent and require more training. Poor service I will not be returning to your dealership More

by VANJAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Sep 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback - we will make sure it is passed along to the team for further consideration. Please contact our Service Department at (877) 468-9930 if you'd like to discuss the situation in greater detail. Thanks again.

September 17, 2022

Jean Louis - Best service rep ever! He’s the main reason I keep buying Acuras. More

by EK530044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

EK530044 responded

See above.

Sep 20, 2022 -

Acura Of Pembroke Pines responded

Thank you for the fantastic review! We're so glad Jean continues to earn your support and we'll be sure to share your kind comments with him. Take care and we'll see you next time here at Acura of Pembroke Pines!

September 16, 2022

As always the service dept at Acura of Pembroke Pines is the best in town and Marco Pinto always delivers. Thanks for your service. 10 Thums up More

by Pablo Guldris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting Marco & the Acura of Pembroke Pines team with your business, Paul! We're grateful for your support and look forward to your next visit!

Sep 16, 2022 -

Pablo Guldris responded

Thanks to Marco Pinto and his wonderful and friendly staff.

September 15, 2022

Marcos was very helpfull and pacient, he took his time to reserach the replacemt key I need I for my TLX More

by magoxima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars! We're glad to hear that Marcos could assist you during your visit with us here at Acura of Pembroke Pines. We hope to see you back for all of your future automotive needs!

September 15, 2022

Everyone was very attentive, professional and helpful like always. They explained everything that needed to be done. More

by LEODENNIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Gallego
Sep 15, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars, Leo! We hope to see you back! -Acura of Pembroke Pines

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