Acura Of Pembroke Pines - Service Center

Jean is the best supervisor at Acura. He is the reason I keep going back He is the reason I keep going back More

The service rep was excellent. He helped me identify all the issues I needed to deal with and did them all in an hour. Beyond my expectations. Errol He helped me identify all the issues I needed to deal with and did them all in an hour. Beyond my expectations. Errol More

Jean is a great service adviser! He is always mindful of my time and always very pleasant. He is always mindful of my time and always very pleasant. More

I have been happy with this dealership for the past 20 years. Everyone is helpful, professional and pleasant. years. Everyone is helpful, professional and pleasant. More

Everybody at this dealership is incredibly friendly and I have never had a bad experience! have never had a bad experience! More

Awesome customer service! I was able to get two new tires in a timely manner. I was also informed of the upcoming maintenance my car would need. Thank you for taking care of m I was able to get two new tires in a timely manner. I was also informed of the upcoming maintenance my car would need. Thank you for taking care of me and my car!! More

Love working with Marco my favorite service advisor. Always makes makes me feel welcomed. I will recommend anyone to him. Always makes makes me feel welcomed. I will recommend anyone to him. More

Good service, helpful staff, everthing on time. They listen to what you say and try to resolve the issue They listen to what you say and try to resolve the issue More

My reason for this review (as always) is Consumer Awareness. I will start by saying that 5 Star reviews are uncommon, as they indicate "perfection" across all features of service performed. Which i Awareness. I will start by saying that 5 Star reviews are uncommon, as they indicate "perfection" across all features of service performed. Which is not easily attainable with the complexity of issues on an individual (worker) basis. Thus, gullible consumers are being hoodwinked by these false ratings. Which also is free advertising for the Dealership at the consumers' much inflated expense. Now to get to the "core" of my review; I had service performed there recently, and following the service, it was recommended that my Engine Air and Cabin Filter be changed. However, the Engine Air Filter had been changed just 3500 miles before, and the Cabin Filter 7800 miles before. Both filters were personally inspected by me, and this was pointed out to the Service Manager, yet I am being "hounded" repeatedly in regard to it being changed by their Service Department at a cost nearing $200. Easy money for a 15 minute job. My advice to all consumers is to do your homework. Perceived inflation is allowing many businesses to eviscerate the bank accounts of many a consumer! If this behavior were not as pervasive, I would have given a 4 Star Rating. But, it really incenses me to be insulted by unscrupulous personnel. Greed betrays Integrity! More

Great service. Car was ready early and job was completed efficiently. Advisor was nice and professional Car was ready early and job was completed efficiently. Advisor was nice and professional More