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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,425 Reviews

5,425 Reviews of Acura Of Pembroke Pines - Service Center

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November 25, 2022

Always great speedy service every time. The reps know your vehicle. The great customer service will keep you coming back for your scheduled service More

by AJESTER2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon Thompson
Nov 28, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind review! We're so glad our Acura of Pembroke Pines team continues to earn your support and we look forward to seeing you at your next visit. Take care!

November 25, 2022

Professional staff. Jean Louis is friendly, welcoming and always professional. No more words to add. More

by SYUBINI954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Acura Of Pembroke Pines responded

Thank you for the excellent feedback! Jean & the team look forward to your next visit with us here at Acura of Pembroke Pines!

November 25, 2022

Outstanding service advisor who listens to what you have to say. I was scheduled for service at a different dealership and they canceled my service, since I moved to Hollywood I decided to call Acura of P More

by FJFINELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting Mike at Acura of Pembroke Pines! We're so happy that we provided you with an excellent service appointment!

November 23, 2022

I would like clarity in the way they present which service is required. Always make it seem like the car needs more to entice u and sell more, rack up the bill. It always leaves a bad taste, and certa More

by Elkrakov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Nov 23, 2022 -

Acura Of Pembroke Pines responded

Thank you for reaching out. We appreciate you taking the time to share this feedback and encourage you to contact our Service Department at (877) 468-9930 if you'd like to discuss these concerns in greater detail.

November 23, 2022

Very pleasant and efficient service visit. Communication from the service advisor was excellent. Will return for next service. More

by DAVID.ANDREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Nov 25, 2022 -

Acura Of Pembroke Pines responded

Thanks for giving our Acura of Pembroke Pines team an opportunity to earn your business, David! We appreciate the kind feedback and look forward to seeing you again next time!

November 23, 2022

Excellent service. Service advisor Kevin Gomez was terrific.. He is knowledgeable , , helpful, and customer friendly. Acura of Pembroke Pines is fortunate to have him More

by JUJU110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback! We're certainly lucky to have Kevin on our team and we'll be sure to pass along these kind comments to him. Take care and we'll see you next time here at Acura of Pembroke Pines!

November 22, 2022

The best in the business for sales and reliable service Five star all the way. More

by KARLREED7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevan Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Tigero
Nov 22, 2022 -

Acura Of Pembroke Pines responded

Thanks for trusting the Acura of Pembroke Pines team with your automotive needs! We look forward to your next visit!

November 22, 2022

Excellent service provided by all. Wait time was a little too long. The cost for services performed was too high. More

by Jman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Nov 22, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review. We appreciate the feedback and hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Acura of Pembroke Pines Team

November 22, 2022

Michael is great, and very accommodating. He has excellent customer service skills. He is understanding and responsive. More

by ANNAMIRTHAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind review - Michael will be so happy to hear it! your business is much appreciated by our entire team here at Acura of Pembroke Pines and we look forward to seeing you next time!

November 21, 2022

Excellent costumers service every thing clean and organize , excellent service for personal staff and the service adviser More

by Mayuli Barakat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Nov 22, 2022 -

Acura Of Pembroke Pines responded

Thanks for taking the time to share this excellent feedback, Mayuli! We appreciate your business and hope to see you again next time here at Acura of Pembroke Pines!

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